The Senior Sales Operations Coordinator is responsible for driving operational excellence across the service oerations, business development, and proposal functions. This role partners closely with the Director of Customer Service and Business Development Manager to lead proposal execution, CRM governance, analytics, process optimization, automation initiatives, and cross-functional coordination. The position serves as a key business partner to Sales, Engineering, Finance, Operations, and Executive Leadership, ensuring opportunities progress efficiently from qualification to closure.
Your role in our team- You will independently manage complex proposals and bid activities for multiple concurrent opportunities ranging from $100K to $2.0M+, ensuring compliance with customer requirements, internal governance, and submission deadlines
- Lead proposal strategy, planning, scheduling, stakeholder engagement, and submission execution to deliver accurate, complete, high-quality customer submissions on time
- Serve as the business owner for CRM data integrity, pipeline accuracy, opportunity governance, sales reporting, and forecasting to ensure reliable business information and management visibility
- Develop and maintain executive dashboards, forecasting reports, pipeline analytics, win/loss analysis, and proposal performance metrics; analyze trends, risks, resource capacity, and business performance to support informed decision-making
- Coordinate and facilitate executive, pricing, risk, and compliance reviews and approvals. Serve as the primary liaison among Sales, Engineering, Estimating, Procurement, Legal, Finance, and Operations to resolve issues and ensure proposal readiness
- Drive continuous improvement initiatives across Customer Service by developing and maintaining standard operating procedures, process documentation, templates, and governance frameworks while monitoring workload, resource utilization, bid cycle times, modernization initiatives, and process effectiveness
- Lead the implementation and adoption of AI-enabled tools, workflow automation, proposal content libraries, and knowledge management solutions to improve operational efficiency, standardization, scalability, and proposal effectiveness
- Support strategic business initiatives through market intelligence, business analysis, operational reporting, and recommendations; lead post-award project handoff coordination to ensure a seamless transition from opportunity pursuit to execution
Your profile- You have a bachelor's degree in Business Administration, Marketing, Supply Chain, Communications, Engineering, or a related field, with 2-5 years of experience in Sales Operations, Business Operations, Bid Management, Proposal Management, Commercial Excellence, Business Analytics, or Project Coordination
- Strong analytical, business process management, and problem-solving skills, with the ability to interpret complex data, identify trends, and translate findings into actionable business recommendations
- Advanced proficiency with CRM systems (Salesforce preferred), Power BI, Microsoft Excel, reporting platforms, and business intelligence tools. Experience with CRM systems, reporting solutions, and workflow automation platforms required
- Experience with workflow automation, AI-enabled tools, and process optimization initiatives. Experience implementing or utilizing AI tools and business process automation solutions is highly desirable
- Strong project management, organizational, and coordination capabilities, with the ability to lead initiatives, manage deliverables, and influence stakeholders across multiple business functions without direct reporting authority
- Excellent executive-level written and verbal communication, presentation, and stakeholder engagement skills, combined with strong business acumen, strategic thinking, ownership, and sound decision-making
- Proven ability to manage competing priorities, complex assignments, and deadlines in a fast-paced environment while maintaining accuracy, accountability, and quality
- Experience supporting complex capital equipment, automation, engineering, manufacturing, or technology sales environments preferred. Ability and willingness to travel up to 25% as required by business needs
Eligible applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas for this position.
Your working environment at KörberKörber is pioneering cutting-edge sorting technology and solutions that shape the future of mail and parcel automation across Europe, North America and Asia. Set new industry standards and champion customer-centric services and solutions with our dynamic parcel logistics team based in Irving, Texas, USA.
This full-time, exempt role offers a hybrid work setting.
Your benefits- You will enjoy a flexible work environment that supports your work-life balance; we offer paid time off for parental leave and 22+ days off for personal time and holidays
- You will have access to medical, dental, and vision insurance plans with FSA or HSA options, and a 401(k) plan with a company match up to six percent
- You are provided with several company-paid benefits, including vision insurance, short and long-term disability and basic life insurance plans, and educational and employee assistance programs
Can you see yourself in this profile? Then Körber is the right place for you. We look forward to getting to know you!
Apply now and join our team!Ready for your next step? Click on 'Apply now' to get started right away! As long as the position is advertised, you can apply at any time.
