Job DescriptionThe Senior Risk Manager is a junior to junior-mid-level position supporting the Director of Risk Management. The role is primarily focused on two core functions - claims management and data/analytics - while also providing broader support across insurance operations for a portfolio of multifamily, student housing, industrial, hotel, office, retail, and senior living properties.
ResponsibilitiesClaims (Primary Focus)- Manage a portfolio of claims and litigation matters from initial reporting through resolution, settlement, or closure.
- Coordinate with insurance carriers, brokers, adjusters, third-party administrators, and outside counsel to facilitate effective claims handling and litigation management.
- Maintain litigation and claim trackers, reporting tools, and case files to ensure accurate portfolio visibility and timely reporting.
- Provide insights on open claims, loss experience, and emerging exposures to support insurance program administration, renewals, underwriting submissions, and carrier stewardship activities.
Data / Analytics (Primary Focus)- Implement, maintain, and administer the risk management information system (Origami Risk), ensuring data integrity and timely updates.
- Work with the insurance broker to process acquisitions and dispositions under various insurance policies (NFIP, Environmental, Storage Tank, Bonds).
Acquisitions / Due Diligence- Assist with acquisition opportunities by confirming COPE data, exposures, and rates.
- Request and review acquisition due diligence items (loss runs, inspection reports, environmental reports).
Certificates of Insurance (COIs) / Compliance- Ensure lender compliance by processing COIs and other document requests in accordance with loan agreement requirements.
- Work with the commercial lease compliance team to track tenant insurance coverage and lease expiration dates across triple-net (NNN) properties by reviewing leases, collecting COIs, and adjusting insurance coverage (contingent or primary).
Document Management- Maintain an organized digital filing system of insurance policies, endorsements, binders, quotes, COIs, claims, SOV, etc.
Qualifications- Bachelor's degree preferred.
- Exposure to commercial general liability, property, environmental, or other insurance claim types.
- Approximately 5 years of experience in claims management, litigation support, insurance, legal operations, risk management, corporate legal departments, law firms, or related fields.
- Experience managing or coordinating insurance claims and litigation matters with increasing levels of responsibility.
- Strong analytical and problem-solving skills with the ability to assess risk and support business decision-making.
- Excellent organizational skills and attention to detail, with the ability to manage multiple matters simultaneously.
- Strong written, verbal, and interpersonal communication skills.
- Ability to work independently while collaborating effectively with a broad range of internal and external stakeholders.
- Proficiency with Microsoft Excel, PowerPoint, and Word.
Preferred Qualifications- Experience within multifamily housing, commercial real estate, property management, or related industries.
- Familiarity with Origami Risk, claims management systems, legal management software, or reporting tools.
- Experience preparing executive-level reporting and litigation summaries.
- Working knowledge of civil litigation processes and legal documentation, including pleadings, discovery requests, subpoenas, releases, and settlement agreements.
Pay Details:
The base compensation range for this position is $150,000 - $150,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
