The
Senior Real Estate Manager is responsible for leading the operational, financial, and strategic performance of a commercial office portfolio. This role requires a proven leader who can balance ownership objectives, tenant satisfaction, and asset value enhancement while ensuring best-in-class property operations.
The ideal candidate is proactive, detail-oriented, customer-focused, and highly skilled in financial reporting, budgeting, capital planning, vendor management, and team leadership.
Essential Job Functions:Property Operations:- Oversee the daily operations of the portfolio, ensuring it is well-maintained and aligned with the company's standards for quality and service.
Tenant & Client Relations:- Build and maintain strong relationships with tenants, property owners and vendors.
- Address tenant inquiries and concerns, mediate conflicts, and ensure tenant satisfaction in a timely manner.
Financial Management:- Develop and manage annual property budgets.
- Track income and expenses, and analyze financial performance.
- Complete monthly and/or quarterly client financial reports which may include budget reforecasts.
- Ensure that portfolio meets or exceeds budgeted financial targets.
- Assist owners with lender reporting and funding requests as needed.
- Review and approve annual operating expense reconciliations.
Lease Administration:- Oversee lease abstracting.
- Ensure compliance with lease terms, handle tenant move-ins and move-outs, and support legal documentation.
Vendor & Contractor Management:- Source, negotiate, and manage third-party vendors and contractors for services such as janitorial, landscaping, security, HVAC, and maintenance.
- Ensure all service providers meet performance standards and insurance requirements.
Maintenance & Capital Improvements:- Coordinate preventative maintenance programs and manage reactive maintenance requests.
- Identify opportunities for capital improvements to enhance property value and tenant satisfaction.
Property Inspections:- Conduct regular inspections to ensure properties are well-maintained, safe, and comply with health, safety, and environmental regulations.
Risk Management & Compliance:- Ensure that properties comply with all applicable laws, regulations, and building codes.
- Manage insurance and risk mitigation processes for the portfolio.
Reporting & Documentation:- Prepare and submit regular reports to senior leadership and clients, providing insights into property performance, financial results, and operational issues.
Strategic Planning:- Collaborate with senior leadership and clients to develop and execute long-term strategic plans for property improvements, lease-up strategies, tenant retention, and market positioning.
Marketing:- Partner with social media and consumer marketing programs as needed to support tenant retention and property positioning.
Education and Experience Requested:- Bachelor's degree in business administration, real estate, finance, or a related field (preferred).
- Minimum of 5 years of experience in commercial property management, with at least 2-3 years in a senior or leadership role.
- Strong knowledge of commercial real estate management, including office, retail, and industrial property types.
- Expertise in managing budgets, financial reports, and lease agreements.
- Proficient in property management software (e.g., Yardi, Argus, MRI, or similar systems) and Microsoft Office Suite.
- In-depth understanding of commercial lease structures, including gross leases, net leases, and CAM (Common Area Maintenance) charges.
- Strong leadership, communication, and negotiation skills.
- Proven ability to manage relationships with tenants, clients, and vendors.
- Knowledge of local and state property laws and regulations affecting commercial real estate.
- Ability to identify opportunities for operational efficiencies and cost reductions.
- Professional designations such as CPM, RPA, FMA, or LEED AP highly preferred.
