Full Job Description
What You Will Do:
• Develop, implement, and improve quality assurance processes and standards.
• Monitor and report on quality metrics and key performance indicators to track performance against targets and highlight improvement opportunities.
• Analyze production and quality data to identify patterns; conduct root cause investigations for quality issues and validate the effectiveness of corrective actions.
• Collaborate with engineering, operations, and product teams to ensure quality requirements are integrated into deliverables and to proactively resolve quality concerns.
• Actively contribute to continuous improvement initiatives by applying advanced knowledge to identify opportunities and recommend process enhancements.
• Stay informed about emerging quality assurance practices, tools, and technologies and apply that knowledge to improve solutions.
• Monitor and report on compliance with applicable quality standards and regulatory requirements; provide recommendations for corrective actions when needed.
• Support the growth of less experienced team members by mentoring, assisting with training, and acting as a resource.
What You Need to Succeed:
• Bachelor's degree in Engineering, Computer Science, or related field or equivalent experience.
• 4+ years of experience in quality engineering, software testing, or a related role.
• Strong problem-solving skills to address a range of complex quality and process-related challenges.
• Strong collaborative and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Ability to adapt to changing priorities and deliver results in a dynamic environment.
• Strong data literacy and ability to apply statistical methods (e.g., SPC, trend analysis) to drive quality improvement.
• Extensive knowledge of QA methodologies, SDLC, and CI/CD pipelines.
• Experience with data analysis and reporting tools (e.g., Excel, Power BI, etc.).
• Deep understanding of quality principles, standards, and methodologies (e.g., ISO 9001, SPC, root cause analysis).
• Exceptional attention to detail and organizational skills.
• Experience with quality management systems (QMS) and continuous improvement practices.
Beneficial Skills and Knowledge
• Experience with automated testing platforms