The Senior Quality Assurance Engineer plans, develops, formulates, provides, and participates in the administration of effective procedures for the purpose of assuring quality production standards for product reliability in conformance with engineering specifications, designs, drawings, customer specifications, etc. at the most economical cost possible. This role offers opportunities for continued professional development and advancement within the Quality organizations. Reports to the Quality Assurance Manager.
Responsibilities:- Create, document, and implement quality processes, procedures, and systems to ensure compliance with ISO9001 and industry standards.
- Assist with the ISO 9001 maintenance at Airline's branch locations.
- Conduct root cause analysis to investigate and resolve quality-related issues, customer complaints, and non-conformances.
- Review customer requirements and ensure adequate systems are in place to meet their needs.
- Coordinate customer audits.
- Collaborate with suppliers to communicate quality expectations and resolve quality issues. Conduct supplier audits, when required.
- Document and review SCAR responses to ensure effectiveness.
- Monitor, analyze, and report quality metrics to support proactive decision-making and enhance operational efficiency.
- Coordinate and lead internal audit teams for the successful completion of the internal audit process.
- Provide quality training and mentorship to employees, fostering a culture of quality excellence across the organization.
- Partner with production and engineering teams to ensure product quality, support inspection activities, and drive resolution of quality-related concerns.
- Identify continuous improvement opportunities and collaborate with cross-functional teams to ensure successful implementation.
Requirements:- Bachelor or Master degree in Engineering, Quality, Sciences or a related field is required
- Minimum of 5 years of quality experience with strong emphasis on quality engineering and quality management systems
- Demonstrated experience implementing and maintaining ISO 9001, in some capacity.
- Trained in internal auditing principles is preferred.
- Professional certification like CQE, CQA, PMP, or 6-sigma preferred
- Working knowledge and understanding of engineering drawing
- Excellent verbal and written communication and interpersonal skills
- Strong analytical and problem-solving skills
- Proven record of utilizing statistical tools and techniques to monitor process performance, analyze data trends and identify opportunities for process improvements
- Ability to work independently while leading cross-functional QMS initiatives
Benefits:- Medical/Dental/Vision/Disability effective first of the month after the hire date
- PTO accrual begins upon hire
- Referral bonuses
- 100% employee-owned plus 401k with company match
