Job Type
Full-time
Description
Establish and maintain strong customer relations and ensure customer satisfaction. Have a thorough understanding of customer expectations and coordinate the internal effort to meet those expectations.
Responsibilities- Responsible for customer interfacing on quality issues for assigned responsibilities. Responsible for supplier interfacing on quality issues for assigned responsibilities.
- Maintain control plans, PFMEA's, inspection and gage instructions and other assigned quality plan documentation. Lead problem solving activities for internal/external concerns relating to assigned responsibilities.
- Coordinates activities of Quality Technicians as needed.
- Maintain Advanced Quality Planning (APQP) documentation for assigned programs. Establish data collection systems for process, product and customer feedback. Supplier quality coordination of parts supplied to assigned product units.
- Initiate actions to prevent the occurrence of any nonconformance relating to product, process and quality systems. Train / mentor Quality Technicians as needed.
- Identify and record any problems relating to the product, process, or quality systems.
- Control further processing and delivery of nonconforming product until the deficiency is corrected. Organize retrieval of supplier PPAP information.
- Organize follow up activities to customer PPAP submissions. Report weekly to management regarding timelines.
- During slow periods, perform internal and/or external audits on the basis of ISO 9001:2015 and IATF 16949 requirements to maintain compliance.
Requirements
- Minimum four (4) year degree or ASQ Certified Quality Engineer Certification, or equivalent combination of education and experience.
- At least three (3) years of experience in quality engineering in a manufacturing environment.
- Basic AIAG, VDA, or related quality system knowledge.
- Must have good communication skills, both orally and in writing to interface with customers, suppliers and all levels of personnel in one organization. Capable of working in an international environment.
- High level of computer skills, knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint. Must be detail oriented.
- Strong organizational skills with the ability to manage several tasks and/or projects simultaneously. Knowledge of ISO 9001:2015 and IATF 16949.
- Knowledge of ISO 9001:2015 and IATF 16949 auditing process. Internal Process Auditor experience preferred but not required.
- PHYSICAL DEMANDS - basic computer work, standing and sitting in office and manufacturing plant environment, may require material lifting and movement manually.
- Must be available for up to 25% travel, including domestic and international, if necessary.
About the location:Shawmut Corporation's Port Huron, Michigan, facility is home to a skilled team that produces essential composite textile components for global automakers and leading medical device companies. From automotive headliners and overhead system components to door bolsters and vital medical device components, our work plays a crucial role in multiple industries. Since opening the facility in 1997, we've taken pride in contributing to Port Huron's rich industrial legacy, fostering a culture of excellence and teamwork. Located near the US/Canadian border and I-94, accessibility is easy and the beautiful St. Clair River flows just nearby. Join us in shaping the future of manufacturing in Port Huron, where every day presents an opportunity to make a meaningful impact.
Ready to be part of a team that's making the world a more sustainable place? Apply now and let's embark on this exciting journey together!Compensation & Benefits:- Competitive wage structure reflective of current market trends.
- Medical, dental, and vision coverage options through Blue Cross Blue Shield of Massachusetts (BCBS) and EyeMed
- Health savings accounts (HSA) and flexible spending accounts (FSA)
- Company-paid basic life and AD&D insurance
- Short-term and long-term disability coverage
- Employee assistance and wellness programs
- 401(k) Retirement Savings Plan
We are dedicated to maintaining a safe work environment in line with ISO standards. Employees are expected to comply with all safety regulations, identify and report hazards, attend safety training, report incidents promptly, use required PPE, and participate in continuous safety improvements and emergency preparedness activities. By following these guidelines, we aim to minimize risks and ensure the well-being of everyone at Shawmut Corporation.
Salary Description
$85k-$95k
