Senior Property Manager - Charlotte, NC
As the Senior Property Manager, you will direct and coordinate all activities at your community to ensure company and ownership financial and business objectives are achieved. You will be responsible for all operational and financial aspects of the property, including personnel management, leasing, collections, resident services, maintenance, revenue growth, capital improvements, reporting and compliance with applicable laws and company policies. You will be supported by NOAH's centralized leasing, collections and maintenance teams and the company CEO.
Your Essential Responsibilities:
Team Management
- Hire, train, coach and supervise all on-site personnel, including maintenance staff, to ensure high performance and accountability
- Conduct performance evaluations, manage employee relations and partner with Human Resources on staffing decisions
- Lead regular staff meetings, manage schedules and ensure proper on-call and emergency coverage
Financial Management & Administration
- Oversee the property budget, capital expenditures and monthly variance reporting to meet revenue and expense targets
- Manage rent collections, delinquency, payment plans, deposits and legal actions in partnership with central collections, in compliance with North Carolina landlord-tenant law
Leasing & Resident Retention
- Oversee on site leasing team and centralized support on traffic, tours, application approvals and timely move-ins
- Manage lease renewals, rent increases and resident communications
- Ensure resident requests are addressed promptly and promote resident satisfaction daily
Maintenance & Property Oversight
- Conduct regular property inspections and oversee maintenance operations and preventive maintenance programs
- Coordinate with the Maintenance Supervisor and outside contractors to ensure timely, cost-effective repairs
- Ensure vacant units are market-ready on schedule and the community maintains strong curb appeal
What We'll Expect from You:
Qualifications
- Bachelor's degree or 7+ years of multifamily property management experience, or an equivalent combination of education and experience
- At least 2 years as the property manager of record on a community of 300+ units
- Experience supervising both office and maintenance teams
- Strong knowledge of budgeting, financial reporting and operational controls
- North Carolina Real Estate License required
- CAM, CAPS, ARM or similar designations preferred
- Valid driver's license
- Availability to work One Saturday per month, 10:00 a.m. to 2:00 p.m.
Skills
- Strong leadership, interpersonal and communication skills
- Sound judgment and problem-solving abilities
- Ability to analyze data and make informed operational decisions
- Proficiency with property management software, spreadsheets and word processing programs
- Bilingual (English/Spanish) a plus
Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.
If you are hired at NOAH Property Management, your overall compensation package will be determined based on factors such as skills, education and experience.
What You Can Expect from Us:
- Base Salary: $90,000/year - $110,000/year
- Performance Bonus: Up to $1,500 in bonuses per month.
- Rent Discount: 25% off rent
- Career Growth: Opportunity to advance into Regional Head of Charlotte market as NOAH grows
- Employee Referral Program: $500 for each new hire
- Professional Development: Support for CAM, CAPS and ARM designations
- Comprehensive Benefits: Medical, Dental and Vision Insurance
- Retirement Plan: 401(k)
- Paid Time Off: Paid time off starting at 10 days a year, growing to 20 days with tenure, plus 3 paid sick days.
