Rubrik

Senior Project Manager - Professional Services

Rubrik$140K — $210K *
US-AnywhereRemote in United States
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of Project Management experience in customer-facing enterprise technical projects
  • PMP (Project Management Professional) certification
  • Experience in building or scaling PMO governance models supported by AI
  • Proven ability to manage multiple complex client engagements in technology environments
  • Experience mentoring junior to mid-level project managers
  • Expert knowledge of modern project management tools (e.g., Smartsheet, Jira)
  • Exceptional communication and stakeholder management skills

Responsibilities

  • Lead end-to-end delivery of complex customer projects from kickoff to sign-off
  • Establish success criteria, track deliverables, and manage resources for project execution
  • Identify, track, and mitigate project risks and technical dependencies
  • Serve as the single point of contact for customer executives and internal teams
  • Execute quality control to ensure deliverables meet Rubrik's standards
  • Help build and refine the PMO governance framework and methodologies
  • Mentor and provide guidance to associate and mid-level Project Managers

Benefits

  • Bonus potential and equity opportunities
  • Comprehensive benefits package
  • Access to continuous learning and professional development
  • Opportunity to work with cutting-edge technology and clients
  • Supportive and collaborative work environment
Full Job Description
About the role

Rubrik Professional Services is looking for a high-energy, strategic, and results-driven Senior Project Manager to lead complex, enterprise customer implementations and help shape the future of our delivery practice. In this role, you will be customer-facing, acting as a trusted advisor to ensure deployment success, business value realization, and operational efficiency.

Beyond managing high-stakes client engagements, you will serve as an expert in project management within the organization helping to mentor and coach other Project Managers and actively contributing to the development, refinement, and scaling of our PMO governance model, processes, and delivery frameworks.
What you'll do

As a Senior Project Manager in our PS Organization, you will drive impact across three core areas: Delivery Excellence, Leadership & Mentorship, and Practice Enablement.

1. Project & Client Delivery Excellence
  • Drive Complex Engagements: Lead end-to-end delivery of complex, concurrent, enterprise-level customer projects from kickoff to sign-off within fast-paced environments.
  • Scope & Milestone Management: Prepare enterprise customers for deployment, establish clear success criteria, track deliverables, set targets, manage resources, and ensure project execution adheres to deadlines and budgets.
  • Risk & Issue Governance: Proactively identify, track, and mitigate project risks and technical dependencies.
  • Stakeholder Alignment: Serve as the single point of contact and escalation owner for customer executives, cross-functional internal teams (Engineering, Customer Support, Sales, Technical Account Managers), and third-party partners.
  • Quality & Performance: Execute quality control throughout project lifecycles to ensure deliverables meet or exceed Rubrik's standards and customer business objectives.

2. PMO Governance & Process Optimization
  • PMO Governance: Partner with PS leadership to help build, refine, and maintain the PMO governance framework, including standard operating procedures, project methodologies, and key performance indicators.
  • Continuous Improvement: Audit project workflows and delivery tools to identify bottlenecks, driving initiatives that enhance operational efficiency, margins, and customer satisfaction.
  • Resource & Capacity Planning: Assist in establishing best practices for resource allocation, utilization tracking, and project health reporting across the PS portfolio.

3. Leadership & Mentorship
  • Coach & Mentor: Serve as a mentor to associate and mid-level PMs, providing guidance on client management, conflict resolution, scope control, and career growth.
  • Thought Leadership: Share best practices, templates, and lessons learned across the team to foster a culture of continuous learning and high performance.
Experience & Qualifications you'll need

Required Qualifications:
  • 8+ years of direct Project Management experience delivering customer-facing, enterprise technical projects within a Professional Services or Consulting organization.
  • PMP (Project Management Professional) certification
  • Proven experience building or scaling PMO governance models supported by AI, standard delivery methodologies, and project health tracking processes.
  • Track record of managing multiple complex, high-visibility client engagements concurrently in a fast-paced technology environment.
  • Demonstrated experience mentoring, coaching, and developing junior to mid-level project managers.
  • Expert knowledge of modern project management tools (e.g., Smartsheet, Jira, Confluence, Asana) as well as Google Workspace.
  • Exceptional executive communication, stakeholder management, negotiation, and conflict resolution skills.

Preferred / Plus Qualifications:
  • Technical Background: Prior hands-on experience or foundational knowledge in Data Management, Cloud Infrastructure (AWS, Azure, GCP), Data Protection, Enterprise Storage, Cybersecurity, or SaaS delivery is a strong plus.
  • Additional certifications such as Agile/Scrum (CSM, PMI-ACP), ITIL, or Prosci Change Management.
  • Strong financial acumen regarding professional services metrics (e.g., revenue recognition, margin, utilization, project profitability).


#LI-PM2

The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

US (SF Bay Area, DC Metro, NYC, Seattle) Pay Range

$140,000-$210,100 USD

The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

US2 (all other US offices/remote) Pay Range

$140,000-$210,100 USD

About Rubrik

Rubrik is a cloud data management company based in Palo Alto, California. The company offers a suite of software that provides backup and recovery, cloud migration, disaster recovery, and data governance services. Rubrik's software is designed to work across multiple cloud platforms and on-premises data centers. The company was founded in 2014 by Bipul Sinha, Arvind Jain, Soham Mazumdar, and Arvind Nithrakashyap. Rubrik has raised over $553 million in funding and is valued at over $3 billion.
Learn more about Rubrik
Size
2,000 employees
Industry
Founded
2014

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