Our team is seeking a results-driven and customer-oriented Senior Project Manager to oversee and drive successful customer implementations of our suite of rapidly expanding product offerings. In this role, you will work closely with cross-functional teams to strategically plan, execute, and deliver projects within established timelines and budgets. You will be responsible for defining and aligning project objectives with organizational goals, while maintaining the highest quality standards throughout the project life-cycle. A key focus of this position will be enhancing customer satisfaction, driving process optimization, fostering team development, and supporting continuous learning and growth. This role provides the opportunity to collaborate with a talented and dedicated Customer Experience team to ensure seamless project execution and the delivery of exceptional results.

What You'll Do

• Lead and oversee end-to-end Unanet software implementations, ensuring successful delivery within scope, timeline, and budget
• Develop, refine, and maintain comprehensive project artifacts and internal documentation to support project execution and knowledge sharing
• Communicate project expectations clearly and proactively to both internal teams and external stakeholders, ensuring alignment and transparency throughout the project lifecycle
• Identify, monitor, and manage project dependencies and critical paths to mitigate risks and ensure timely delivery
• Collaborate cross-functionally with key departments to drive the successful implementation of strategic client project
• Manage and deliver multiple tiers of client implementations and diverse project types, ensuring successful outcomes and client satisfaction

Your First 90 Days

In Your First 30 Days

• Attend Orientation and meet the Unanet team
• Learn about Unanet University and watch pre-recorded videos on our products
• Shadow kick-off calls, status calls, and close-out calls on at least two (4) engagements
• Understand internal tools (e.g., Monday.com, Confluence, Unanet)
• Develop a detailed training plan with your manager

In Your First 60 Days

• Continue to shadow implementations and work through your defined training plan
• Attend all available training sessions and webinars
• Start entering in project plan updates, forecasts, and other items with assigned project mentor
• Maintain project plans, status reports, and project notes for assigned projects in appropriate tools
• Maintain and own budget and forecast of projects
• Be able to complete Change Orders as needed
• Achieve 10% billable utilization target

In Your First 90 Days

• Continue to shadow implementations and work through your defined training plan
• Lead, manage, and own all portions of client implementations, including kick-off calls, status updates, scheduling and forecasting, and close-out process
• Own both change and scope management
• Own budget and forecasting on assigned projects
• Own all Project Management-related communications for assigned projects
• Achieve 25% billable utilization target

Who You Are

• 5+ years of project management experience, with proven experience managing complex enterprise SaaS implementations - such as ERP, CRM, or other highly configurable business platforms - including cross-functional planning, data migration, integrations, testing, end-user readiness, and successful go-live execution
• Extensive knowledge of project management methodologies, tools, and software, with the ability to apply best practices across a variety of projects
• Proven track record of developing, executing, and managing detailed implementation plans in collaboration with clients
• Exceptional ability to engage and secure buy-in from diverse stakeholders, including senior leadership, clients, and cross-functional teams
• Outstanding written and verbal communication skills, with a focus on clarity, conciseness, and effective stakeholder engagement
• PMP certified, demonstrating a strong foundation in industry-recognized project management principles
• Highly skilled in managing projects of varying complexity and scale, with the capacity to prioritize and deliver multiple projects concurrently
• Demonstrated growth mindset and strong focus on customer outcomes, with the ability to lead projects in a way that advances adoption, business value, and long-term customer success

Your Differentiators

• Experience implementing ERP platforms strongly preferred
• Industry-Specific Knowledge GovCon & AEC
• Certified in Change Management or Risk Management through PMI

Our Values

• We are a Team. Employees, customers, and partners working together.
• We are Customer-Focused. Customers are the heart of everything we do.
• We are Driven. Seeking exceptional outcomes.
• We Own our Success. Every employee has a stake in our company.
• We do the right thing and have fun in the process.

The salary range for this opportunity is $85,000.00 - $102,500.00 per year. You will be eligible for employee equity as well as discretionary bonus compensation, subject to plans that may be in effect from time to time. You will further be eligible to participate in Unanet's employee benefits plans and programs. For more details on Unanet's benefits offerings, please visit https://unanet.com/employee-benefits.