Bachelor's degree in Business, Operations Management, Human Resources, or related field, or equivalent experience
2 years in project management, operations, or HR, ideally in logistics or manufacturing
Experience managing project plans, timelines, risks, and stakeholder communication
Strong communication and leadership skills
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
PMP certification preferred
Familiarity with labor planning and workforce management tools
Responsibilities
Create and manage detailed project plans with clear milestones and resource needs
Collaborate with stakeholders to identify and prioritize labor planning opportunities
Coordinate the design and implementation of labor planning tools and processes
Translate operational needs into business requirements and implementation plans
Utilize KPIs and data analysis to monitor project performance and inform decisions
Manage project completion, track deliverables, and escalate issues as needed
Facilitate meetings, document decisions, and provide status updates to stakeholders
Develop change-management plans and support training initiatives
Benefits
Full health insurance benefits available on day one
Life and disability insurance
Earn up to 15 days of PTO in the first year
9 paid company holidays
401(k) option with company match
Education assistance
Opportunity to participate in a company incentive plan
Full Job Description
What you need to succeed as a Senior Project Manager, Labor Planning at XPO:
Minimum qualifications:
Bachelor's degree in Business, Operations Management, Human Resources or a related field, or equivalent related work or military experience
2 years of work experience in project management, operations or human resources, preferably in logistics or manufacturing
Project management experience including responsibility for project plans, timelines, risks, deliverables and stakeholder communication
Excellent communication and leadership skills
Experience with Microsoft Office (Word, Excel and PowerPoint)
Preferred qualifications:
PMP certification
Experience in transportation, logistics, service center operations or less-than-truckload freight
Experience with labor planning, labor management systems, workforce planning tools or HR systems
Experience with Microsoft Project, Smartsheet or another project and portfolio management platform
Knowledge of process improvement, change management and operational implementation methodologies
Experience developing training materials, standard work and executive-level presentations
Self-motivated, results-oriented work style with sound judgment in complex or urgent situations
About the Senior Project Manager, Labor Planning job
Pay, benefits and more:
Competitive compensation package
Full health insurance benefits available on day one
Life and disability insurance
Earn up to 15 days of PTO over your first year
9 paid company holidays
401(k) option with company match
Education assistance
Opportunity to participate in a company incentive plan
What you'll do on a typical day:
Independently create and manage cohesive project plans with clear scope, milestones, critical paths, task dependencies, resource needs, risks, issues and mitigation actions.
Partner with business process owners and cross-functional stakeholders to identify, define and prioritize labor planning opportunities that support staffing, service, productivity, cost, quality and safety objectives.
Coordinate the design, development, testing, pilot and implementation of labor planning tools, system enhancements, processes and programs.
Translate operational needs into business requirements, process flows, user stories, wireframes and implementation plans in collaboration with business and technology partners.
Use operational KPIs, reporting, data mining and analysis to scope opportunities, monitor project performance, identify gaps and support data-driven decisions.
Manage projects through completion, track deliverables and expected benefits, and escalate roadblocks, bottlenecks or decisions requiring leadership support.
Facilitate project meetings, document decisions and action items, and provide concise status updates to project teams, field stakeholders and senior leaders.
Develop and execute change-management plans, including stakeholder communication, training, adoption support and reinforcement activities.
Serve as an active trainer and change agent for labor management initiatives, ensuring solutions are practical, scalable and sustainable for field operations.
Build strong working relationships across Engineering, Operations, Human Resources, Technology, Safety and other centers of excellence.
Conduct post-implementation reviews and audits to evaluate adoption, effectiveness, savings and opportunities for continuous improvement.
Develop presentations that clearly communicate project status, solution components, risks, business impact and recommendations.
Support other project managers and team members as business priorities require.
XPO does not provide employment-based immigration sponsorship for employment in the United States for this role. Applicants must be authorized to work in the United States without current or future employer sponsorship.
