JOB SUMMARYThis job defines, plans, and delivers of complex programs that require cross-functional collaboration and management of inter-dependencies between a group of projects and/or related activities within the constraint of scope, quality, time and budget. Includes the management of a group of internal exempt and/or matrixed employees and contractors that serve on the program(s) to deliver solutions for the business.
ESSENTIAL RESPONSIBILITIES- Work with business and technical organizations to drive out program strategy and approach. Organize, plan, and maintain program roadmap consisting of cross-functional activities/projects.
- Work with business and technical organizations to assemble project teams. Lead Project Managers and/or Program team in the development and maintenance of comprehensive plans for a defined program.
- Work with Executive Sponsor and Business Owner of a Program, and other management as required, to achieve the Program objectives.
- Acquire understanding of the business objectives for an assigned area.
- Monitor, evaluate and report on Program status inclusive of scope, schedule, budget and alignment to Program and strategic goals. Direct corrective action, as needed, to maintain the viability of the Program.
- Develop and maintain positive customer relationships. Deliver presentations of project status to effectively communicate throughout the project life-cycle.
- Adhere to the Organization's project management methods, project life-cycle methodologies, and audit requirements. Support and contribute to the improvement of project management methods and practices.
- Other duties as assigned or requested.
EDUCATIONRequired- High School Diploma or equivalent
SubstitutionsPreferredEXPERIENCERequired- 4 years of experience in a project manager role
Preferred- PMP certification or equivalent training
- Healthcare Insurance industry business and operational knowledge
- Experience managing large, complex projects
- Very good leadership skills
- Very good organizational and planning skills
- Experience with an industry standard software development life-cycle
LICENSES AND CERTIFICATIONSRequiredPreferredSKILLS- Experience with customer relationship management
- Presentation skills
- Negotiation skills
- Experience with conflict resolution
- Experience with Risk Mitigation Planning
Language (Other than English)None
Travel Requirement0% - 25%
Position TypeOffice-based
Teaches / trains others regularly
Occasionally
Travel regularly from the office to various work sites or from site-to-site
Occasionally
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Occasionally
