5-8 years of project management experience, particularly in digital product development or web development.
Proven ability to manage multiple complex projects with limited resources.
Experience leading teams of developers, designers, and vendors through project lifecycles.
Strong leadership presence; comfortable setting deadlines and delivering tough messages.
Proficient in Agile/Scrum and waterfall methodologies, with the ability to choose the right approach for each project.
Expertise in project management tools, specifically Teamwork and Slack.
Strong writing skills for creating scopes, status reports, and change orders.
Responsibilities
Run 10-20 concurrent client projects from kickoff to launch and support.
Own the master schedule and resource allocation for a team of seven.
Develop project plans, timelines, budgets, and statements of work in collaboration with leads.
Lead weekly status meetings and client check-ins, ensuring they are concise and focused on decisions.
Monitor project hours against budget and proactively flag potential overruns.
Hold team members accountable for commitments and escalate issues promptly.
Manage project scope by documenting change requests and securing client approvals before work begins.
Oversee QA and launch processes for digital products and websites.
Continuously improve project management tools and processes.
Benefits
Hybrid work setup: in-office for team days, remote otherwise.
Health insurance and 401k plan.
Professional development assistance.
Unlimited PTO.
Full Job Description
The Role
We need a project manager who runs the operation. You will own every active project, every deadline, and every person's schedule across a team of seven. You will say no to scope creep, push back on unrealistic dates, and make sure the work gets done on time and on budget. This is not a note-taker role. You will have the authority to set priorities and hold people accountable, including senior staff and leadership.
What You'll Do
Run 10-20 concurrent client projects and retainers, from kickoff through launch and support
Own the master schedule and resource plan for seven people: who works on what, when, and for how long
Build project plans, timelines, budgets and statements of work with the strategy and creative leads
Lead weekly status meetings, internal standups and client check-ins; keep them short and decision-focused
Track hours against budget and flag overruns before they happen, not after
Hold team members to commitments; escalate early and directly when work slips
Manage scope: document change requests, price them, and get client sign-off before work begins
Run QA and launch processes for websites and digital products
Own our project management tools and processes, and improve them
In collaboration with the Client Relations Manager, be the day-to-day client, contact on delivery, freeing strategy and creative leads to focus on the work
What you bring
5-8 years of project management experience, with at least 3 in digital product development, web development, software, or R&D
A track record of running multiple complex projects at once with shared, limited resources
Direct experience managing developers, designers and outside vendors through build and launch
Comfort being the authority in the room: you set deadlines, run meetings and deliver hard news to clients and colleagues
Fluency in Agile/Scrum and waterfall, and judgment about when to use which
Expert use of a PM platform and time tracking. We use Teamwork and Slack.
Clear, concise writing: scopes, status reports, change orders
Budget management experience: hours, burn rates and project profitability
Nice to have
Agency or professional-services background
PMP, CSM or PSM certification
Experience with WordPress, Shopify or custom web builds
Compensation and work setup
Salary $75,000-$90,000, based on experience
Hybrid: in-office in Troy, MI for team days, remote otherwise
Health insurance, 401k and professional development assistance
