Qualifications

• Bachelor's degree from a four-year college or university required
• Minimum of 5 years of related experience and/or training
• Experience managing complex schedules with multiple dependencies
• Passion for process improvement and standardization
• Strong interpersonal skills with a service-minded attitude
• Cross-media experience preferred
• Desirable certifications include PMP, Six Sigma, ScrumMaster
• Ability to build productive relationships quickly with diverse personalities

Responsibilities

• Plan, manage and drive project deliverables across multiple projects
• Collaborate to allocate and manage resources for projects and accounts
• Own and maintain project plans, including status reporting
• Schedule and lead weekly internal and client status meetings
• Track key decisions affecting budgets and timelines
• Contribute to financial responsibility and reporting for assigned brands
• Ensure documentation of all project objectives and deliverables
• Support teams in defining and measuring project success
• Assist in training and onboarding new Brand Operations partners
• Guide agency-wide adherence to processes and standards

Benefits

• Hybrid work arrangement based out of the Chicago office
• Opportunities for professional development
• Dynamic work environment with multiple projects
• Collaborative team culture
• Access to resource planning support.