Bachelor’s degree required; preferred in Life Sciences, Engineering, Biotechnology, or STEM-related field.
5+ years of experience in biotechnology, pharmaceuticals, medical devices, or related industries.
Experience in Program Management or Project Management preferred.
PMP certification or comparable Project Management certification is preferred.
Strong communication and relationship management skills.
Ability to influence stakeholders without direct authority.
Technical understanding of biologics manufacturing is advantageous.
Responsibilities
Serve as the primary interface between customers and Lonza for program execution.
Build strong customer relationships and advocate for their needs.
Lead cross-functional teams to meet program objectives.
Apply Program Management Standard Work processes to track performance.
Drive customer satisfaction through proactive communication and issue resolution.
Support onboarding and mentoring of new Program Management team members.
Promote best practices and ensure adherence to global standards.
Benefits
Opportunity to lead cross-functional teams in a dynamic environment.
Engagement in life-changing therapies that impact patient outcomes.
Supportive culture with a focus on mentoring and professional development.
Access to a global network of best practices in Program Management.
Collaborative work environment that values customer relationships.
Full Job Description
Program Manager
Portsmouth, New Hampshire, USA
Onsite
Managing complex programs requires a unique blend of leadership, collaboration, and strategic execution. As a Program Manager at Lonza, you will serve as the critical link between Lonza, our customers, and ultimately the patients who benefit from life-changing therapies. This role offers the opportunity to lead cross-functional teams, build strong customer partnerships, and drive the successful delivery of biologics manufacturing programs with excellence in quality, timeline, and cost.
What You Will Do
Serve as the primary interface between customers and Lonza, ensuring successful program execution and delivery.
Build strong customer relationships and advocate for customer needs while aligning with Lonza's business objectives.
Lead and motivate cross-functional project teams to achieve program scope, quality, timeline, and budget objectives.
Apply Program Management Standard Work processes and tools to effectively manage and track program performance.
Drive customer satisfaction through proactive communication, issue resolution, and collaborative relationship management.
Support onboarding and mentoring of new Program Management team members as a PMP Peer.
Promote and share best practices, ensuring adherence to global Program and Project Management Center of Excellence standards and data integrity requirements.
What We Are Looking For
Bachelor’s degree required; degree in Life Sciences, Engineering, Biotechnology, or another STEM-related field preferred.
Experience in Program Management, Project Management, manufacturing operations, or a related discipline preferred.
PMP certification or comparable Project Management certification is preferred.
5+ years of professional experience within biotechnology, pharmaceuticals, medical devices, life sciences, contract manufacturing, or related industries preferred.
Ability to influence without direct authority and successfully align multiple stakeholders toward shared objectives.
Strong communication, relationship management, and customer-facing skills.
Technical understanding of biologics manufacturing, mammalian cell culture, or biopharmaceutical processes is advantageous but not required.
About Lonza America Inc
Lonza America Inc is a subsidiary of Lonza Group, a Swiss multinational company that provides products and services to the pharmaceutical, biotech, and specialty ingredients markets. Lonza America Inc is responsible for the North American market and offers a range of products and services, including custom manufacturing, research and development, and quality control testing. The company has a strong focus on sustainability and has implemented various initiatives to reduce its environmental impact. Lonza America Inc was founded in 1897 and has since grown to become a leading provider of products and services in the pharmaceutical and biotech industries.
