3-5+ years in warehouse or supply chain software, with at least 2 years in product management.
Fluency in distribution center operations including inventory control and task management.
Proven experience owning a product roadmap and backlog in an Agile environment.
Familiarity with integrations and data management, including APIs and SQL.
Strong written and verbal communication skills for diverse audiences.
Ability to prioritize effectively under ambiguity and improve processes.
Willingness to travel up to 20% for customer engagements.
Responsibilities
Own and maintain the WMS product roadmap, balancing various priorities.
Conduct on-site discovery sessions with warehouse personnel to gather insights.
Translate findings into clear problem statements and user stories for engineering.
Prioritize the product backlog and communicate trade-offs to stakeholders.
Define and track success metrics for product releases and adoption.
Monitor the competitive landscape and identify market opportunities.
Collaborate with marketing and sales teams to package and promote product releases.
Benefits
Flexible paid time off, including sick and holiday leave.
Comprehensive medical, dental, and vision insurance.
401K plan with company contributions.
Flexible spending accounts for healthcare and dependent care.
Life insurance and disability benefits included.
Tuition assistance for continued education.
Opportunities for community involvement and volunteering events.
Full Job Description
Job Description
You'll own the roadmap for our flagship WMS and join a Product Management team we're actively expanding. Reporting to the VP of Product, you'll decide what we build next for the warehouses that run on Softeon.
As we scale inside IFS, we're refining and formalizing how product work gets done, and you'll help shape it: our discovery rhythm, how requirements reach engineering, how releases reach customers, and how presales, implementation and support feed the roadmap. If you have strong views on what great product practice looks like, you'll get to put them to work.
What you'll do
Own the WMS product
Set and maintain the WMS roadmap, balancing new capability, platform health, customer commitments and competitive gaps.
Run discovery directly with warehouse operators, supervisors and IT leaders, on site and on the floor, not just in conference rooms.
Turn what you learn into clear problem statements, requirements and user stories that engineering can build and test against.
Prioritize the backlog with engineering leads, make the trade-off calls, and explain the "why" behind them.
Define success metrics for what we ship and track adoption and outcomes after release.
Bring the market into the building
Track the WMS and supply chain execution landscape, from tier-one suites to cloud-native challengers; know where we win, where we lose, and why.
Spot where AI, automation (AMRs, ASRS, WES/WCS) and IFS platform capabilities can solve real warehouse problems.
Partner with IFS product teams on integrations and on how our WMS fits the broader IFS story.
Take it to market
Package releases with product marketing and enablement: release notes, positioning, demo stories and talk tracks.
Support presales on strategic deals, RFPs and roadmap briefings for prospects and customers.
Close the loop with implementation and support so field issues become product fixes, fast.
Shape how we work
Help evolve and formalize our product operating model: PRD templates, intake from the field, roadmap reviews, release readiness and customer advisory input.
Help select and refine the tools and rituals the team uses as it grows.
Mentor future PMs and product owners as the team expands.
Qualifications
What you'll bring
3-5+ years in warehouse or supply chain software, with at least 2 years in product management. Strong candidates from solution consulting, implementation or business analysis who've shaped product direction are encouraged to apply.
Real fluency in DC operations: receiving, putaway, replenishment, inventory control, wave and task management, picking, packing and shipping.
A track record of owning a roadmap and backlog and shipping in an Agile team.
Comfort with integrations and data: ERP, TMS, carrier and automation interfaces; APIs; enough SQL to answer your own questions.
Clear writing and confident presenting, from a requirements doc for engineers to a roadmap briefing for a customer's VP of Operations.
Good judgment under ambiguity. You can set priorities with incomplete information, and you enjoy improving processes as much as following them.
Willingness to travel up to about 20% to customer sites, DCs and industry events.
Nice to have
Hands-on time in a warehouse or distribution operation, as a supervisor, engineer or ops leader.
Experience with warehouse automation: AMRs, ASRS, sortation, conveyor, pick-to-light, WES or WCS.
Background with 3PL, multi-client or omnichannel fulfillment.
Experience productizing AI or optimization features such as labor planning, slotting or task interleaving.
Knowledge of ERP ecosystems, especially IFS Cloud.
CSPO, SAFe PM/PO or a similar product certification.
Experience working with distributed engineering teams across time zones.
Additional Information
What We're Offering
Salary Range: $150,000 to $185,000 annually + bonus
Flexible paid time off, including sick and holiday
