Position SummaryReporting to the AVP, Software Engineering, the Senior Product Manager owns an assigned product area and connects Salud's clinical, operations, finance, provider relations, and payer-facing teams with the engineering team. You set product direction and priorities: running discovery, defining and sequencing the roadmap, shaping and prioritizing the backlog, writing clear requirements with testable acceptance criteria, and accepting finished work against them. This is a hands-on role you still elicit requirements, map workflows, and analyze healthcare data yourself rather than hand it off. It requires deep healthcare experience: the right candidate already understands Medicare Advantage, value-based care, claims, risk adjustment, and quality programs, and can speak credibly with both business users and engineers. The role is remote.
Key ResponsibilitiesRequirements & Workflow Analysis- Elicit and document requirements from clinical, operations, finance, provider relations, and payer-facing stakeholders through interviews, workshops, and observation.
- Map current-state and future-state workflows in Lucid (swimlane / BPMN), identifying gaps, manual workarounds, and opportunities to automate.
- Write clear user stories with testable acceptance criteria, business rules, and edge cases that engineering can build from without guesswork.
- Maintain requirements traceability, data dictionaries, and process documentation.
- Create mockups and clickable prototypes in Figma to pin down requirements, test workflows with stakeholders, and align on the design before build.
- Apply design-thinking methods user research, journey maps, and problem framing to make sure we solve the right problem before committing requirements.
Healthcare Data Analysis- Analyze healthcare data claims, eligibility, encounters, HCC/risk adjustment, HEDIS/quality gaps, and payer files to define data requirements, mappings, and validation rules.
- Write SQL queries to profile data, validate assumptions, and confirm that delivered features produce correct results.
- Support integrations with payers, EMRs, and outside vendors by documenting file specs, interfaces, and data flows.
Delivery, Testing & Adoption- Serve as the day-to-day go-between for business users and engineers, answering questions during development and resolving ambiguity quickly.
- Partner with QA on test scenarios and coordinate user acceptance testing (UAT) with business owners.
- Help business teams adopt new features through walkthroughs, release notes, and job aids.
- Own go-to-market for each release launch communications, release notes, training, and change management so business teams adopt what ships.
Product Management & Roadmap- Own the product roadmap and backlog for your product area keep it groomed, sized, sequenced, and ready for upcoming sprints.
- Set and defend priorities based on business value, regulatory or payer deadlines, effort, and dependencies; make the trade-offs explicit to stakeholders and the AVP, Software Engineering.
- Run discovery with stakeholders and users to decide what to build next, and hold to one focused roadmap rather than many competing requests.
- Lead sprint planning, backlog refinement, and sprint reviews; accept or send back completed stories against their acceptance criteria.
- Define success measures for each release and report on adoption and outcomes, folding results and new feedback back into the roadmap.
Strategy, Metrics & Agile Delivery- Tie the product roadmap to company OKRs and the Technology strategy show how each initiative ladders up to a measurable objective.
- Define product KPIs and success metrics, instrument them with the data team, and use the numbers adoption, usage, outcomes to decide what gets built next.
- Run agile delivery for your area and manage JIRA end to end backlog, epics, sprints, and reporting (velocity, burndown, status) keeping tickets clean, estimated, and traceable to requirements.
- Coordinate across engineering, data, QA, and outside vendors and payers managing dependencies, timelines, and hand-offs so commitments land.
Required Qualifications- 5+ years in product management, product ownership, or senior product / business analysis on software or data projects, including writing user stories and acceptance criteria in an Agile/Scrum environment.
- 5+ years of healthcare industry experience with a health plan, MSO, ACO, value-based care organization, provider group, or healthcare technology company.
- Hands-on working knowledge of Medicare Advantage and value-based care models, risk adjustment (HCCs/RAF), quality programs (HEDIS, CMS Star Ratings), and claims, eligibility, and encounter data, including X12 EDI transactions (834, 835, 837).
- Working SQL skills for querying and validating data.
- Bachelor's degree in business, health administration, information systems, or a related field, or equivalent experience.
- Proven ability to map complex workflows and explain them simply to both business and technical audiences.
- Strong written communication requirements clear enough to build from without a meeting.
- Experience owning a backlog and roadmap in Jira, Azure DevOps, or a similar tool.
- Fluent in agile / Scrum delivery and JIRA management backlog, epics, sprints, boards, and reporting (velocity, burndown, status).
- Experience defining and tracking product KPIs / success metrics to guide decisions.
Preferred Qualifications- Experience in Florida's Medicare Advantage market.
- Prior product manager or product owner experience, including roadmap ownership and backlog prioritization.
- Certification such as CBAP, CCBA, PMI-PBA, or Certified Scrum Product Owner (CSPO).
- Familiarity with data warehouses, BI tools, and FHIR or HL7 interfaces.
- Hands-on with Lucid (or Visio) for workflow and process mapping and Figma for mockups and prototyping.
- Design-thinking / human-centered design practice, and experience connecting product work to company OKRs.
Compensation & Benefits- $130K base salary
- Health, dental, and vision insurance.
- 401(k)
- Paid time off and company holidays.
- Opportunity to shape the future of healthcare technology within a rapidly growing value-based care organization.
