The Impact You'll MakeUpside has established itself in fuel and scaled into grocery. Restaurant is the vertical with the most headroom and the least built - and this role owns it. As the Product Manager for the restaurant vertical, you'll operate like an entrepreneur inside a company that already has distribution, data, and a proven measurement engine: you decide which restaurant segments to win, what the wedge product is, and how the economics have to work for a restaurant operator to see real, provable profit. That means adapting Upside's core incrementality system to restaurant behavior, shaping the offer optimization models that price every promotion, and building the merchant-facing product that turns measured profit into a partner who renews and expands. Few PM roles come with this much ownership over a real business.
What You'll Do- Own the strategy and roadmap for Upside's restaurant vertical on the merchant side - segment prioritization, feature requirements, and the path to scale.
- Adapt Upside's core incrementality and measurement system to restaurant economics, where visit cadence, ticket size, margin structure, and promotion sensitivity all behave differently than fuel or grocery.
- Partner with data science on restaurant offer optimization - pressure-testing model assumptions, surfacing limitations, and translating model behavior into terms a restaurant operator understands and trusts.
- Drive transaction and profit growth for restaurant partners, and own the metrics that prove it.
- Build the merchant-facing product experience that demonstrates value: measurement, reporting, onboarding, and the tools account teams use to make the case.
- Partner with sales and account management to drive adoption and retention within restaurants, and act as the voice of the restaurant vertical in company-level forums.
- Make build-vs-buy-vs-integrate calls on the POS, payments, and data integrations the vertical depends on.
- Set and drive OKRs for the vertical, and lead cross-functionally - engineering, data science, design, sales, accounts, and marketing - without direct authority.
Competencies You'll Need- 6+ years of product management experience, including B2B or merchant-facing products in retail, restaurant technology, payments, or ecommerce.
- Demonstrated 0-to-1 ownership: has built a product line or business area from early stage rather than optimizing a mature one.
- Strong command of unit economics and measurement - incrementality, attribution, margin math - and the ability to defend a methodology to a skeptical partner.
- Hands-on experience working with data science or ML teams on models that drive pricing, offer, or targeting decisions.
- Able to synthesize granular technical and quantitative detail into clear narratives for very different audiences, from an ML engineer to an independent restaurant owner.
- Exceptional influencing skills; builds deep trust with sales and account teams whose buy-in the vertical depends on.
- Strong user empathy for small and mid-sized business operators, and the judgment to know which of their requests to build and which to decline.
- Thrives in ambiguity with a metrics-and-experimentation-driven approach to decisions.
Location:This hybrid role is based in our Austin, Chicago, DC, or NYC office. In-office attendance is required on Monday, Tuesday, and Thursday, and may increase based on project-based needs and changes to Upside's in-office policy over time.
Compensation: The U.S. base salary range for this full-time position varies by work location:
- Tier 1: NYC $193,000 - $220,000
- Tier 2: Austin, Chicago, Washington, DC $175,000 - $200,000
In addition to base salary, this position is also eligible for equity and benefits.
The final starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific salary range for your location during the hiring process.
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Benefits:- Medical, dental, and vision coverage starting on Day 1
- Equity (ISOs)
- 401(k) program
- Family planning programs + paid parental leave
- Physical fitness and wellness memberships
- Emotional and mental health support programs
- Unlimited PTO + 10 paid federal holidays + our annual, week-long Winter Break
- Flexible work environment
- Lunch reimbursement for in-office employees
- Employee Resource Groups
- Learning and Development stipend
- Transparent culture
- Amazing mission!
