4+ years of product management experience with end-to-end ownership of a product area.
Proven ability to enhance product quality through strong judgment and taste.
Experience in a managed-service model, directly influencing delivery and customer success.
Ability to navigate ambiguity and build processes in an early-stage environment.
Insightful perspective on AI integration in workflows, especially regarding human-automation handoffs.
Excellent written and verbal communication skills for cross-functional collaboration.
Responsibilities
Own the product roadmap and ensure it delivers meaningful outcomes for customers.
Collaborate with Field Development Engineers (FDEs) to translate field insights into product decisions.
Define key metrics to assess platform performance and customer engagement.
Work closely with engineering and design teams to co-develop products and manage feedback cycles.
Make prioritization decisions amidst conflicting priorities and take responsibility for the results.
Provide a clear vision on AI's role in the product, balancing automation and human involvement.
Exercise judgment on product quality and craftsmanship beyond data-driven decisions.
Benefits
Competitive salaries and equity options.
Comprehensive medical, dental, and vision benefits with FSA and HSA options.
Flexible vacation policy for work-life balance.
Paid membership to One Medical for employees and their families.
Company-sponsored 401K plan with Roth and Traditional options.
Paid parental leave and family-forming benefits with reimbursement options.
Up to $1,000 for home office setup to enhance remote work productivity.
Opportunity to contribute to innovative solutions in commercial insurance.
Culture focused on impact, growth, empowerment, and integrity.
Full Job Description
We9re looking for a Senior Product Manager to take ownership of the platform9s roadmap and day-to-day product decisions. You9ll define scope as you learn the platform, in tight partnership with engineering, design, and customers while reporting to the Head of Product.
What You9ll Do
Own the agentic placement roadmap end-to-end, and be accountable for the outcomes it produces for customers - not just the features shipped.
Partner closely with FDEs to turn what they9re seeing in the field into product decisions - they9re your closest signal on what9s actually working and where it9s breaking.
Define the metrics that actually indicate whether the platform is working - deciding which numbers matter and how they tell the story of a customer engagement.
Build directly with engineering and design as a peer: co-developing products, managing feedback cycles and helping to maintain team velocity.
Make prioritization calls when priorities conflict, and be accountable for the outcome either way.
Bring a real point of view on how AI should show up in the product - where agentic automation should own a workflow outright, where it should assist a human, and where it shouldn9t touch the process at all.
Exercise taste: make judgment calls on quality and craft that data alone won9t answer for you.
What We9re Looking For
4+ years of experience as a product manager, with a track record of owning a product area end-to-end.
Demonstrated product taste - you can point to shipped work where your judgment on quality made the product better, not just your process for getting there.
Comfort owning delivery and customer success directly, not just roadmap input - this is a managed-service model, and you9ll work shoulder-to-shoulder with embedded FDEs rather than handing off a spec and waiting to hear how it landed.
Comfort with ambiguity and demonstrated high agency. This platform is early-stage; you9ll be building process as you go, not inheriting a mature one.
A genuine point of view on AI adoption in real workflows, including where automation should hand off to a human and how to design that handoff so people trust it.
Strong written and verbal communication; you9ll move between customers, engineers, and leadership regularly.
Nice to Have
Hands-on experience using AI tools for development or prototyping - you9ve actually built or tested ideas this way yourself, not just directed someone else to.
Experience in insurance, insurtech, fintech, or another regulated B2B industry.
What we offer our full-time employees
Competitive salaries + equity in the company
Medical, Dental, and Vision healthcare benefits + FSA and HSA options
Flexible vacation policy to recharge and live life
Paid membership to One Medical for employees, spouses / domestic partners, and dependents
Company-sponsored 401K plan (Roth & Traditional)
Paid parental leave, generous family forming benefits and up to $5,000 of reimbursements through Carrot
Up to $1,000 in home office reimbursements to build a productive space to work remotely
An opportunity to work on solutions that are redefining the future of commercial insurance
A culture driven by a focus on impact, a shared growth mindset, empowered individuals, and integrity
