Job DescriptionAs a Senior Product Manager, you'll play a critical role in developing the frameworks, features, and services that enable secure agentic transactions across multiple channels. You'll work closely with Engineering, Product, Fraud, Network, Legal, Compliance, Risk, Design, and external technology partners to translate emerging technologies into practical product capabilities. This role requires someone who can understand both the technical infrastructure behind modern payments and the customer experience required to make AI-powered commerce feel intuitive, trustworthy, and seamless.
This is an outstanding opportunity for a product leader who enjoys working at the intersection of emerging technology and complex financial systems. You'll have the opportunity to help shape how AI agents interact with payment networks, merchants, PSPs, and other technology platforms while influencing industry standards and protocols. If you're passionate about payments, AI, product strategy, and solving complex problems in a highly regulated environment, this is an exciting opportunity to help define the next generation of commerce.
This is a full-time position offering competitive compensation, comprehensive benefits, and the opportunity to work within a highly innovative product organization backed by the resources and scale of a global financial services company. You'll collaborate with senior technical and business leaders while helping bring emerging Agentic Commerce capabilities from concept through execution.
Required Skills & Experience - 5+ years of experience in Product Management, Product Development, or a similar product leadership role
- Experience with issuer payments, including digital payments, payment processing, fraud prevention, and disputes
- Strong understanding of technology and product development processes, with the ability to communicate effectively with both technical and non-technical stakeholders
- Experience partnering closely with Engineering teams to define technical solutions, product requirements, specifications, and roadmaps
- Strong product judgment with the ability to balance customer needs, business objectives, technical feasibility, and regulatory requirements
- Ability to navigate complex, highly matrixed organizations and build alignment across multiple stakeholder groups
- Strong analytical and problem-solving skills with the ability to understand how complex systems interact
- Ability to balance long-term product strategy with near-term execution and tactical details
- Excellent written, verbal, and cross-functional communication skills
- Highly organized, adaptable, and comfortable operating in ambiguous and rapidly evolving environments
- Strong customer empathy and a passion for building exceptional digital products and experiences
Desired Skills & Experience - Experience with emerging Agentic Commerce technologies, AI agents, or AI-powered payment experiences
- Familiarity with emerging protocols and technologies such as Agent-to-Agent Protocol, Agentic Payments Protocol, x402, Web Bot Auth, Trusted Agent Protocol, or Model Context Protocol (MCP)
- Experience working with digital wallets, merchants, payment service providers, or AI/LLM technology companies
- Experience with fraud prevention, transaction decisioning, disputes, servicing, or financial risk systems
- Experience working with payment networks and industry standards
- Experience defining data-sharing requirements and integrations across merchants, PSPs, technology platforms, or AI partners
- Experience working in highly regulated financial services environments
- Experience partnering with Legal, Compliance, Risk, or Governance teams on emerging technologies
- Experience launching new products or capabilities in emerging or rapidly evolving markets
- Strong understanding of digital customer experiences across web and mobile platforms
What You Will Be Doing Daily Responsibilities
- Partner closely with Engineering and Solutions Architecture teams to evaluate emerging technologies and determine how they can enable AI agent-facilitated payments
- Define product requirements, technical specifications, and implementation strategies for Agentic Commerce capabilities
- Develop product strategies that balance customer needs, internal requirements, partner capabilities, technical feasibility, and regulatory considerations
- Partner with Fraud and Servicing teams to define approaches for fraud prevention, disputes management, and customer support related to agentic transactions
- Work closely with Network and Product teams to help define and champion standards and protocols for agentic payments
- Partner with Legal, Compliance, and Risk teams to ensure new payment experiences adhere to applicable regulations and data governance requirements
- Define requirements for data sharing and integrations with merchants, payment service providers, and AI/LLM partners
- Collaborate with UX Research, Design, Web, and Mobile teams to develop intuitive dashboards and customer-facing experiences
- Work with Business Development and external partners to evaluate, influence, and operationalize integration requirements
- Partner with Product Enablement teams to support go-to-market strategies and successful product launches
- Monitor emerging industry trends, competitive developments, and new technologies to inform product strategy and roadmap decisions
- Translate market developments and customer insights into actionable product opportunities
- Drive alignment across highly cross-functional teams and maintain momentum through complex product development initiatives
- Continuously balance near-term execution with the long-term vision for AI-powered commerce and payments
The Offer You will receive the following benefits:
- Competitive Salary
- Annual Bonus
- Comprehensive Medical Insurance
- Dental Benefits
- Vision Benefits
- 401(k)
- Paid Time Off
- Paid Holidays
- Comprehensive Employee Benefits
- Opportunity to work on emerging AI and payment technologies
- Exposure to senior product, engineering, network, and business leadership
- Opportunity to help define the future of Agentic Commerce
Applicants must be authorized to work in the US on a full-time basis now and in the future.
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