Senior Product Manager, Hardware Platform

Synthesia

$120K — $145K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in product management, particularly for hardware products
  • Experience managing product lifecycle and hardware iteration cycles
  • Strong analytical skills with expertise in using fleet and field data
  • Experience running technology evaluations and trade studies
  • Excellent verbal and written communication skills with a focus on business impact

Responsibilities

  • Own and maintain the platform roadmap including capability priorities
  • Manage operational metrics for the deployed fleet and drive priorities
  • Translate field and customer insights into clear requirements for engineering
  • Lead trade studies to balance performance, reliability, and cost
  • Oversee change management to ensure smooth product updates
  • Collaborate on component lifecycle risks and sourcing decisions
  • Drive initiatives to reduce costs connected to customer ownership and program economics
  • Evaluate emerging technologies and present business cases for their adoption

Benefits

  • Opportunity to lead a cutting-edge humanoid robot platform
  • Direct involvement in the product lifecycle from launch to end-of-life
  • Engage with cross-functional teams including engineering and supply chain
  • Support for professional growth and technology evaluation
  • Work at the forefront of robotics and autonomous vehicle insights
Full Job Description
JOB SUMMARY

You will own the product direction for our humanoid robot platform operating in the field today. You'll manage it as a complete product, turning customer outcomes, field data, and engineering constraints into a roadmap that maximizes the platform's value at every stage of its life.
ESSENTIAL DUTIES AND RESPONSIBILITIES or KEY ACCOUNTABILITIES
  • Own and maintain the platform roadmap: scope, sequencing, and priorities across capability improvements, reliability, cost, and supportability.
  • Manage the deployed fleet as a product: define and track the operational metrics that matter and drive the priorities they reveal.
  • Turn field data, service feedback, and customer deployment insights into clearly written requirements, and communicate them to engineering teams through requirements documents, diagrams, and concise verbal communication.
  • Lead trade studies balancing performance, reliability, cost, serviceability, and schedule; make and defend prioritization calls between sustaining investments and forward-looking capability work.
  • Own change management for a product in the field: prioritize engineering changes, retrofit and upgrade programs, and software/hardware update rollouts with minimal customer disruption.
  • Partner with supply chain and engineering on component lifecycle risks and drive make/buy and second-source decisions.
  • Drive cost-down initiatives across the platform, connecting bill-of-materials and service-cost decisions to customer total cost of ownership and program economics.
  • Continuously evaluate emerging technologies and build the business case for when and how to adopt them.
  • Work with program management to align platform deliverables to build cycles, deployment schedules, and program milestones.
  • Support product marketing initiatives, partner relationships, and other opportunities to accelerate the adoption of our products.
SKILLS AND REQUIREMENTS
  • Demonstrated experience managing a hardware product across its full lifecycle, from launch to end-of-life.
  • Demonstrated experience managing the tradeoffs associated with shipping physical products and hardware iteration cycles.
  • Strong analytical skills with experience using fleet, field, or telemetry data to drive product decisions and performance tracking.
  • Experience evaluating new technologies for adoption: running trade studies, assessing maturity and risk, and building the case for (or against) technology insertion.
  • Excellent communication skills, both verbal and written, enabling translation of technical insights into business impact.
  • You make decisions in uncertainty, prioritizing velocity over perfection.
NICE TO HAVE
  • Experience with robotics, autonomous vehicles
  • Experience managing platform transitions, carrying customers, learnings, and architecture from one product generation into the next.
  • Familiarity with functional safety for hardware systems.
EDUCATION and/or EXPERIENCE
  • At least 5 years of experience in product management.
  • BS in Mechanical Engineering, Electrical Engineering, or equivalent technical field
PHYSICAL REQUIREMENTS
  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift 15 pounds at times
  • Vision to read printed materials and a computer screen
  • Hearing and speech to communicate


*This is a direct hire. Please, no outside Agency solicitations.

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