Senior Product ManagerFuller EquipDEPT: FULLER EQUIPHOURS: 40 PER WEEKPT/FT/TEMP: FULL-TIMEEXEMPT STATUS: EXEMPTLOCATION: PASADENA, CA OR REMOTE WITHIN THE USREPORTS TO: EXECUTIVE DIRECTOR OF EQUIPEssential FunctionsThe Senior Product Manager has two primary areas of responsibility:
- Leadership & Product Strategy
- Execution & Delivery
Leadership & Product Strategy- Serve as a key thought partner and close collaborator on major strategic topics (including definition and alignment of the vision, strategy, and roadmap) with the Executive Director and other senior leaders.
- Collaborate with Equip team, Leadership Formation Division (LFD) colleagues, faculty and staff across Fuller's two schools, and broader stakeholders to provide product and strategic leadership that results in delighted customers.
- Own the areas of user research, user-centered design, product strategy, product roadmap and functionality, product iteration, subscription and pricing strategy, and user engagement and retention.
- Collaborate with in-house pedagogical experts to translate core customer needs into thoughtfully designed, intuitive products through an iterative learning approach.
- Collaborate closely with Equip's engineering, creative, and content teams to build the right components.
- Working alongside LFD leadership, spearhead direction and structures for greater diversity, inclusion, and equity across Equip's procedures and offerings.
- Guide the production of all necessary wireframes, mockups, prototypes, graphic elements, etc. needed to explore, design, and launch products.
- Collaborate with the branding and marketing team on strategic marketing plans for each product or product lines.
- Communicate new learning and contribute product ideas and modes of delivery to relevant faculty and staff projects in other areas of the seminary.
- Own critical product architecture decisions including account and organizational data structure, user roles and permissions, and subscription/pricing models that anchor cross-functional build decisions.
- Evaluate and prioritize iterations and software integrations that extend Equip's value for organizational customers.
Execution & Delivery- Able to operate as the primary product manager, directing other team members and contractors as the team grows.
- Lead human-centered design thinking process, user testing and listening, small group discussion/co-creation sessions, and live prototyping, all in collaboration with marketing staff.
- Work with a cross-functional engineering team and manage details needed to implement the desired product experience.
- Represent users' needs across all internal discussions and decisions that impact user experience.
- Develop budgets, forecasts, and metrics.
- Perform other duties as reasonably required as a senior member of the Equip team.
- Contribute to product vision and strategy as a member of the Equip leadership team.
Knowledge and Skills Required:- Bachelor's degree in a technical, design, or related field, or equivalent experience in product management for educational technology; Master's degree preferred.
- Minimum 5 years of experience as consumer mobile/web senior product leader, subscription-based platform senior product leader, or senior product leader for similar innovative ministry/educational content experiences.
- Experience with subscription-based or multi-tenant SaaS products, particularly those serving organizational (B2B2C) customers, strongly preferred.
- Experience with design thinking and user-centered design methodologies.
- Experience designing, implementing, and running agile product development processes.
- Experience with data analytics and decision-making, including Google Analytics and product analytics tools such as Mixpanel or Amplitude.
- Demonstrated excellence in a small team, and an entrepreneurial working environment.
- Strongly prefer 3-5+ years' experience of leading a multicultural team, with strong relational skills and ability to build relationships, manage teams, and work effectively with diverse staff.
- Familiarity with church, ministry, or faith-based nonprofit organizational structures and workflows strongly preferred.
- Personal passion for faith-based and human-flourishing products, and a history of impact-focused pursuits.
- Excellent verbal and written communication skills.
- Ability to work effectively in a multi-task environment a must-the ability to initiate, prioritize, maintain, and complete both short-term and long-term projects simultaneously with a high degree of attention to detail.
- Occasional travel domestically and potentially internationally to support Equip's initiatives.
Additional Remarks- Must be willing to abide by Fuller Community Standards
- This position is available for remote work within the United States subject to payroll state approval by Fuller Seminary
Pay Scale
- Salary range the seminary expects to pay: $120,000 - $140,000 annually.
