6+ years of product management experience, collaborating with design and engineering teams
Proven track record of driving growth through end-to-end product development
Strong communication and presentation skills for diverse audiences
Willingness to travel up to 10%
Responsibilities
Define and communicate a compelling product vision aligned with company goals and user needs
Build and maintain a prioritized product roadmap based on customer needs and market research
Lead the full product development lifecycle from discovery to launch
Engage with customers and stakeholders to gain insights and identify pain points
Act as the primary contact for internal stakeholders, ensuring alignment and accountability
Collaborate with marketing and sales on positioning, messaging, and launch plans
Define and track product metrics to measure success and drive enhancements
Benefits
Opportunity to make a significant impact in the education sector
Collaborative and tech-forward work environment
Support for professional growth through mentorship
Engagement with diverse stakeholders and customers
Access to emerging technologies and market insights
Full Job Description
Position Overview
We are seeking an experienced Senior Product Manager who will be responsible for leading the development and execution of a core area of our product offering. In this role, you will collaborate closely with design, engineering, and stakeholders across the business to define product strategy, shape customer experiences, and drive growth. If you thrive in a tech-forward environment and are eager to make a significant impact in the education sector, we invite you to join our team.
Responsibilities
Product Strategy & Vision: Define and communicate a compelling product vision for your area that aligns with company goals, user needs, and market trends. Translate this vision into actionable initiatives that drive value and measurable outcomes.
Product Roadmap Ownership: Build and maintain a prioritized roadmap based on customer needs, market research, and business objectives. Ensure clarity and alignment across internal teams and adjust plans as priorities evolve.
Product Development: Lead the full product development lifecycle, from discovery and requirements gathering to launch. Write user stories, define success criteria, and collaborate closely with engineering, design, and QA throughout development, including sprint planning, iteration, and release cycles.
Customer & Market Insights: Establish strong relationships and regularly engage with customers, end users (including administrators, instructors, and students), and stakeholders to gain user context and uncover pain points. Conduct competitive and market analysis and stay current with emerging technologies to identify new opportunities or risks that could impact product strategy and the roadmap.
Stakeholder Collaboration: Act as the primary point of contact for your product area across internal stakeholders, ensuring transparency, alignment, and accountability across sales, marketing, support, and operations.
Go-to-Market Support: Partner with marketing and sales to develop positioning, messaging, training materials, and launch plans. Ensure internal teams are equipped to support product rollouts and customer onboarding.
Product Performance: Define and track product metrics and KPIs to measure success. Use data to support enhancements, iterate on features, and drive adoption and customer satisfaction.
Team Leadership & Mentorship: Support the growth of junior product managers through coaching and mentorship. Promote a collaborative, user-centered culture that values innovation, transparency, and continuous learning.
Bachelor's degree or equivalent experience.
6+ years of product management experience, with direct collaboration across design and engineering teams.
Demonstrated track record of driving company growth through end-to-end product development.
Excellent communication and presentation skills, with the ability to translate technical concepts for diverse audiences.
Ability and willingness to travel up to 10%.
Preferred Qualifications:
Experience working in education technology, preferably in higher education.
Deep understanding of the full course materials lifecycle from adoption collection to content delivery.
Data-driven mindset with hands-on experience using product analytics to inform decisions and facilitate experiments.
Proficiency in SQL for querying relational databases to extract insights and support product analysis.
About Follett Corporation
Follett Corporation is a retail company that specializes in educational products. The company was founded in 1873 and is headquartered in Westchester, Illinois. Follett Corporation operates over 1,200 stores across the United States, Canada, and other countries. The company's products include textbooks, school supplies, technology products, and other educational materials. Follett Corporation also provides educational services, such as library management and digital content delivery. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
