JP Morgan Chase & Co.

Senior Product Manager, EVP Strategy & Operations – Vice President

JP Morgan Chase & Co. • $160K — $190K *
New York, NY 10172In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years in strategy, business operations, or management consulting.
  • Experience defining strategy at segment or enterprise level.
  • Ability to simplify complex data into strategic direction.
  • Proven influence over senior stakeholders and initiatives.
  • Comfortable with ambiguity and creating structure.
  • Strong analytical and problem-solving skills.

Responsibilities

  • Shape long-term strategy for older customers.
  • Translate customer insights into actionable objectives.
  • Drive execution by collaborating across multiple business areas.
  • Lead analytics on demographic trends and customer behaviors.
  • Monitor segment performance against key metrics and objectives.
  • Develop executive communications to align stakeholders.

Benefits

  • Opportunity to shape a key banking segment.
  • High-impact role with visibility to senior leadership.
  • Involvement in cross-functional teams.
  • Potential to influence customer experience for a vital demographic.
Full Job Description
JOB DESCRIPTION

The Elder and Vulnerable (“EVP”) Banking team advances the Consumer Bank’s approach to serving older customers. We turn deep customer insight, behavioral understanding, and the evolving industry landscape into differentiated banking experiences that meet customer needs.

As aSenior Product Manager, EVP Strategy & Operations 6 Vice Presidentin Consumer Banking, you will play a pivotal role in shaping the firm’s strategy and approach to this rapidly evolving segment. Reporting to the General Manager, Head of EVP Segment, you will help manage the segment as a businessowning the strategic narrative, performance management, and cross-functional delivery for one of the firm’s most important customer segments. You will be in a high-impact opportunity for a strategy-oriented business leader who thrives in ambiguity, enjoys building from the ground up, and can move seamlessly between strategy formulation, stakeholder alignment, and execution.

Job responsibilities

  • Shape segment strategy and long-term visionfor older customers, identifying opportunities across acquisition, engagement, retention, and differentiated customer experiences.
  • Translate customer and behavioral insights into prioritieswith clear objectives, operating principles, and measurable outcomesto guide execution; serve as a champion for the customer across the business.
  • Drive end-to-end executionby partnering with Product, Marketing, Operations, Branch, Risk, Finance, Strategy, and Customer Experience to convert strategy into a sequenced roadmap and delivery plan.
  • Lead analytics and researchon demographic trends, customer needs, regulatory considerations, and competitive dynamics; convert findings into recommendations, business cases, and prioritized actions.
  • Monitor segment performanceagainst KPIs and strategic objectives; identify risks, gaps, and opportunities, and drive course correction and efficiency improvements.
  • Develop executive-level communications(readouts, narratives, dashboards) and represent the team in cross-functional forums to align stakeholders around shared goals.

Required qualifications,capabilitiesand skills

  • 5+ years of experience in strategy, business operations, management consulting, or a similar analytical leadership role.
  • Demonstrated experience defining strategy, operating models, or business priorities at a segment, portfolio, or enterprise level.
  • Strong ability to translate complex data and insights into clear strategic direction and executive-level communication.
  • Proven ability to influence senior stakeholders and lead cross-functional initiatives without direct authority.
  • Comfortable operating in fast-paced, ambiguous environments and building structure where it does not yet exist.
  • Exceptional analytical, communication, and problem-solving skills.

Preferred qualifications,capabilitiesand skills

  • Experience working in highly regulated environments or with risk and control partners is a plus.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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