Senior Product Designer, Platform

We are seeking a Senior Product Designer to join our growing Product Design team. This role is available to candidates across US and Canada, excluding Quebec. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum once per week on one of our Anchor Days.

Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviours and needs of our users. They act as user experience champions as we work to transform the way lawyers and their staff provide services to their clients. If you’re focused on shipping value to customers with an opportunity to revolutionize an industry, you’ve found your next team.

Our Platform team is working hard to build the critical foundational systems and features that enable all of Clio to deliver value to our customers. We are in the process of seamlessly integrating our products so that users and their data flow through our system without friction. 

This role will be part of the platform team that is responsible for unifying core experiences across all of our product surfaces.

• Develop and design concepts, prototypes, hi-fidelity mockups and present solutions that solve both business and user problems and deliver measurable outcomes.
• Work alongside product management and engineering to understand the right problems to solve, and find the right solutions to them.
• Be able to craft a compelling vision with engaging storytelling to drive excitement and alignment for the impact the vision can deliver.
• Coordinate and collaborate with multiple stakeholder teams to unify different experiences in separate products into a single cohesive one.
• Be able to articulate the rationale behind your design decisions, and be able to ask difficult questions and challenge assumptions.
• Coach and mentor fellow designers on a range of design practices.
• Provide thoughtful feedback in team critiques.
• Break down complex concepts into smaller, more manageable pieces.
• Write research plans and conduct user research interviews, usability testing, and analysis.
• Leverage product data and metrics to drive design decisions and measure product success.

• Excellent communication and engaging storytelling skills.
• 5+ years experience in Product Design, UX Design, or related discipline. SaaS experience is a bonus.
• Experience as an interactive designer with product experience. SaaS experience is a bonus.
• A track record of successfully shipping products, solving customer problems and moving company metrics, and delivering incremental value with velocity.
• Deep understanding of good user experience, IA, and visual design.
• Expertise in modern design and prototyping tools, and practical fluency with AI tools in your workflow (e.g., Figma Make, Cursor, Claude, etc.)
• A strong understanding of web technologies.
• A design degree or relevant experience with platform and/or application design.
• Humility plus strong opinions that are loosely held.

#LI-Remote.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week. 

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution 

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years