Job Summary and QualificationsPosition Summary
The Senior Product Analyst position supports the delivery and ongoing operations of new and existing AT applications. This role partners closely with product managers, engineering, and business stakeholders to analyze product performance, contribute to roadmap execution, and ensure operational integrity of our applications.
The Senior Product Analyst applies strong communication and analytical skills to support solution design, measure outcomes, and improve operational efficiency across the product lifecycle.
Major Responsibilities:
• Apply business, technical, and operational knowledge to support the development, enhancement, and optimization of solutions and capabilities.
• Analyze quantitative and qualitative information to evaluate performance, identify trends, and recommend opportunities for improvement.
• Analyze quantitative and/or qualitative product data to measure performance and identify opportunities for improvement.
• Research, assess, and document existing business processes, identifying best practices, pain points, and opportunities for standardization, optimization, and continuous improvement.
• Facilitate process design and improvement efforts, partnering with cross-functional teams to develop, codify, communicate, and promote adoption of effective processes and practices.
• Provide end user support for our applications, addressing user inquiries and troubleshooting issues to ensure a positive user experience.
• Partner with cross-functional teams and stakeholders to support product roadmap execution.
• Assist in defining product requirements and ensuring alignment with business objectives.
• Collaborate with technical and business teams to support solution design and implementation.
• Establish objectives and key results (OKRs) and/or key performance indicators (KPIs) to define measurable goals and outcome tracking.
• Support prioritization of product backlog items based on business value and impact.
• Identify and escalate risks, issues, and blockers affecting delivery or operations.
• Assist in maintaining operational stability and performance of data products.
• Manage vendor relationships, facilitate issue resolution, and advocate for business and operational needs.
• Support data sourcing decisions by analyzing downstream impact on solution design and key performance indicators.
• Participate in agile ceremonies and contribute to effective sprint execution.
• Develop documentation and deliver clear communication to stakeholders.
• Apply data subject matter expertise to support development and enhancement of data products.
• Provide product data insights and recommendations to improve user experience and operational efficiency.
• Stay current with emerging technologies and industry best practices to enhance product capabilities.
• Practices and adheres to the Code of Conduct philosophy and Mission and Value Statement.
Education & Experience:
• Bachelor's degree preferred
Minimum of 5 years of experience in a product analytics role required
BenefitsHCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.