Atlassian

Senior Principal Forward Deployed Engineer

Atlassian$243K — $318K *
US-AnywhereRemote in San Francisco, CA
Enterprise Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years in backend software development; 5 years in a principal/staff-level role.
  • 5+ years delivering AI/ML solutions in production, including 0-to-1 product development.
  • Deep expertise in applied AI/ML technologies, including generative AI and LLMs.
  • Proficiency in Python, JavaScript and experience with APIs and microservices.
  • Strong problem-solving skills in rapidly changing environments.
  • Excellent communication and collaboration abilities, influencing cross-functional teams.
  • Knowledge of AI risk assessment and data privacy regulations.

Responsibilities

  • Code across the Atlassian product suite for broad engineering exposure.
  • Lead design and development of AI/ML solutions tailored to customer needs.
  • Architect and implement application integrations focused on APIs and microservices.
  • Influence product direction by engaging directly with customers and understanding their challenges.
  • Champion adoption of AI-augmented workflow automation to enhance efficiency.
  • Oversee deployment of AI solutions with continuous evaluation and improvement.
  • Navigate compliance and risk requirements related to AI and data privacy.

Benefits

  • Comprehensive health and wellbeing resources.
  • Paid volunteer days to engage with the community.
  • Extensive perks and benefits designed for employee support.
Full Job Description
Overview

Your future team

As a Senior Principal Forward Deployed Engineer (FDE) at Atlassian, you’ll be at the forefront of applied AI, working directly with customers and cross-functional teams to deliver innovative, AI-powered solutions. The FDE team partners with top organizations across industries, helping them leverage Atlassian’s AI capabilities to solve complex, real-world problems. You’ll collaborate with product, engineering, and design, rapidly growing your technical and domain expertise while making a tangible impact on business outcomes. This is a high-visibility, high-impact role for those who thrive in fast-paced, ambiguous environments and are passionate about shaping the future of AI-powered teamwork.

Responsibilities What you’ll do

As a Senior Principal Forward Deployed Engineer, you will:

  • Code contributes across the entire Atlassian product suite, providing exceptionally broad engineering exposure

  • Lead the design, development, and deployment of AI/ML-powered solutions using Rovo tailored to customer needs.

  • Architect and implement robust application integrations using Python, JavaScript, or similar languages, with a focus on APIs, microservices, and enterprise-scale systems.

  • Influence product direction by building with the customers, and realising the last mile papercuts they go through.

  • Champion the adoption of AI-augmented workflow automation within customer environments, maximizing business value and operational efficiency.

  • Oversee the end-to-end deployment of AI solutions into production, ensuring continuous evaluation, monitoring, and improvement.

  • Navigate risk and compliance requirements, including AI risk assessment, data privacy (GDPR), and regulatory frameworks.

  • Mentor and guide Senior FDEs and engineers, fostering a culture of innovation, collaboration, and continuous learning.

  • Communicate complex technical concepts clearly to both technical and non-technical stakeholders, creating concise artifacts for peers, partners, and leadership.

  • Align technical solutions with business objectives, setting a clear vision for technological progress and measurable results.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

This role may also be eligible for benefits, bonuses, commissions, and equity.

Pay Ranges

In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $243,900 - $318,425

Zone B: $219,510 - $286,583

Zone C: $202,437 - $264,293

Qualifications

On the first day, we'll expect you to have:

  • 15+ years of experience in backend software development, with at least 5 years in a principal/staff-level role.

  • 5+ years of experience delivering impactful AI/ML solutions in production environments, including experience as a founding or forward-deployed engineer in 0-to-1 product development.

  • Deep expertise in applied AI/ML, including generative AI, LLMs, and agent-based frameworks.

  • Proficiency in Python, JavaScript, or similar languages, and experience with APIs, microservices, and enterprise integration.

  • Demonstrated ability to solve complex, ambiguous problems and thrive in rapidly changing environments.

  • Strong communication and collaboration skills, with experience influencing cross-functional teams without formal authority.

  • Experience with AI risk assessment, data privacy, and compliance (e.g., GDPR).

  • Strategic and innovative thinking, with a track record of aligning technical solutions to business goals.

It's great, but not required, if you have:

  • Experience with Atlassian Intelligence, Rovo AI, or AI-powered Atlassian features.

  • Familiarity with regulated industries (e.g., finance, healthcare).

  • Experience deploying AI solutions to complex production systems at scale.

  • Prior experience mentoring or leading engineering teams.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

Atlassian is a leading provider of collaboration, development, and issue tracking software for teams. With over 194,000 customers worldwide, including 85 of the Fortune 100, Atlassian is changing the way teams work. Our products help teams organize, discuss, and complete shared work. Atlassian has a unique business model that allows us to deliver software to teams of all sizes, from small startups to large enterprises. Our products are available on a subscription basis, with no upfront fees or long-term commitments. Atlassian was founded in 2002 and is headquartered in San Francisco, California.
Learn more about Atlassian
Size
6,433 employees
Market Cap
$31.9 billion
Industry
Net Income
-$1.1 billion
Founded
2002
5 Year Trend
+34.9%
Revenue
$1.8 billion
NASDAQ

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