Marsh McLennan

Senior People Partner, Marsh Risk Business & Client Services, USC and Global Transformation

Marsh McLennan$139K — $279K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • HR Business Partner experience in complex, matrixed environments
  • Experience supporting global client groups across multiple countries
  • Capability in organization design and change leadership, especially in offshoring
  • Track record in transformation functions like change and continuous improvement
  • Strong skills in talent planning, succession, and internal mobility
  • Experience in compensation planning and advising on people cycles
  • Business acumen in Operations and Technology organizations

Responsibilities

  • Serve as the primary People Partner for the USC COO and their leadership team
  • Coordinate local delivery with People Partner teams worldwide
  • Facilitate multi-country operating rhythms and leader alignment
  • Lead workforce transitions including offshoring and model changes
  • Provide expertise in organization design for offshore models
  • Drive talent management practices such as performance differentiation
  • Support skill-building strategies to close future skills gaps

Benefits

  • Health and welfare benefits
  • Tuition assistance
  • 401K savings and retirement programs
  • Employee assistance programs
  • Hybrid work schedule with three days in office
Full Job Description
We are seeking a talented individual to join our Marsh Risk Business & Client Services People Team, based in the US or Canada. This role partners closely with the USC Chief Operating Officer and their leadership team, and supports the Global Transformation Office, to deliver strategic people support across a multi-country organization. The role focuses on enabling cross-border collaboration, supporting transitions of work between countries (including offshoring), strengthening transformation/change delivery, and building one culture across teams in the US, Canada, Bogota, Mumbai, and across all seven Marsh regions. The role works closely with HR Centers of Expertise and local People Partner teams to deliver integrated talent, learning, reward, and hiring solutions aligned to business strategy across Operations, Technology, and enterprise transformation. This is a NYC-based hybrid position with three days required working from our midtown Manhattan office. We will count on you to: • Serve as the primary People Partner for the USC COO and their direct report leadership team; provide proactive counsel on organization health, leadership effectiveness, and workforce strategy. • Serve as a key People Partner for the Global Transformation Office, supporting leaders who operate across all seven Marsh regions. • Partner with local People Partner teams to coordinate local delivery, ensure alignment to regional requirements, and provide a consistent global colleague experience. • Enable multi-country and multi-region operating rhythms and leader alignment; support a consistent, inclusive culture experience and "one culture" mindset. • Lead/support workforce transitions between countries (e.g., movement of work, offshoring, operating model changes), including change planning, communications, leader readiness, and adoption support. • Provide organization design expertise (structure, roles, spans/layers, decision rights, workflow handoffs) with particular strength in offshore/distributed delivery models. • Drive talent management practices: talent reviews, succession depth, performance differentiation, retention planning, and internal mobility to build a strong workbench. • Partner with the Talent Partner, Learning, Reward, and Talent Acquisition teams to deliver integrated people solutions and the best service to the organization. • Support skill building strategies for Operations, Technology, and Transformation in partnership with Learning; help leaders identify future skill needs and close gaps. • Partner with Rewards on compensation planning and guidance; ensure pay decisions reflect performance, market considerations, and workforce strategy. • Build fluency and point of view on how agentic AI may impact Operations, Technology, and Transformation work, skills, job design, and governance; help leaders plan for workforce implications. What you need to have: • HR Business Partner/People Partner experience supporting senior leaders in complex, matrixed environments. • Demonstrated experience supporting a global client group across multiple countries/regions (including operating across time zones and cultures). • Experience partnering with local HR/People Partner teams to coordinate local delivery within a global operating model. • Strong organization design and change leadership capability, including experience with offshoring or distributed delivery transitions. • Demonstrated capability supporting transformation functions (e.g., change, continuous improvement, process transformation, business architecture) and leading through ambiguity. • Deep understanding of building a strong workbench through talent planning, succession, skills development, and internal mobility. • Experience partnering on compensation planning and advising leaders through annual/quarterly people cycles. • Business acumen and understanding of Operations and Technology organizations, including how they partner to deliver outcomes. • Excellent influencing, communication, and stakeholder management skills; able to challenge constructively and drive alignment without direct authority. What makes you stand out: • Experience supporting COO-led organizations, enterprise transformations, or global delivery/GBS models. • Exposure to automation/AI-driven operating model shifts and associated workforce impacts; strong desire to learn agentic AI implications. • Formal training in organization design and/or change management (helpful, not required). The applicable base salary range for this role is $139,800 to $279,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. This is a NYC-based hybrid position with three days required working from our midtown Manhattan office.

About Marsh McLennan

Marsh McLennan Careers

Join the exceptional team at Marsh McLennan, a global leader in professional services, offering unparalleled job opportunities in insurance, risk management, and consultancy. As the company propels forward, it invites dedicated professionals to contribute to a culture of innovation, leadership, and growth.

Work You’ll Do

At Marsh McLennan, you will engage with complex challenges that push the boundaries of your skills and knowledge. Our team thrives on diversity and the shared goal of delivering impactful solutions to our clients worldwide. By joining us, you will be part of a culture that values diversity training and leadership development, ensuring every team member is equipped for success.

Explore Professional Growth

Marsh McLennan is committed to the professional growth of its employees. Whether you are seeking a position that offers a path to leadership or looking for robust internship programs to kickstart your career, Marsh McLennan provides the resources and global platform to propel your ambitions into achievements. Our benefits package is designed to support the well-being and continuous professional development of all staff, from entry-level to senior leadership roles.

Innovative Work Environment

Our company is at the forefront of industry innovation. The collaboration between experienced professionals and fresh talent generates dynamic solutions that keep Marsh McLennan at the cutting edge of the industry. Our team is encouraged to lead with creativity and embrace new ideas, driving the company’s legacy of pioneering industry-first solutions.

Join Our Team

Marsh McLennan is hiring! Explore the multitude of job opportunities on our careers page, from strategic advisory roles to operational excellence positions. We look for passionate, curious, and solution-driven team players. Enhance your career with Marsh McLennan, where your skills will be honed through challenging projects and high-impact strategies.

Networking and Career Advancement

Networking at Marsh McLennan opens doors to enriching connections and countless opportunities within the industry. Our professionals benefit from an environment that fosters networking through events, professional groups, and collaborative projects. With Marsh McLennan, career advancement is not just a possibility—it is an expectation.

Prepare for Your Interview

Ready to apply? Make sure your resume highlights your most relevant experiences and skills tailored to the position you are applying for. Our interview process is designed to understand your capabilities and fit with our team’s goals and values. Prepare to discuss how your background, experiences, and professional aspirations align with the opportunities at Marsh McLennan.

Stay Connected

Keep up to date with the latest from Marsh McLennan: - **Career Insights**: Gain insider perspectives and industry-leading insights through our careers blog. - **Job Alert Emails**: Personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting at Marsh McLennan, where your professional journey is just the beginning. Join us in shaping a future defined by insight, integrity, and innovation.
Learn more about Marsh McLennan
Size
83,000 employees
Market Cap
$82.6 billion
Industry
Net Income
$2 billion
Founded
1914
5 Year Trend
+8.5%
Revenue
$17.2 billion
NASDAQ

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