Ferrero International

Senior People Generalist Chicago

Ferrero International$96K — $128K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree required; M.B.A./M.S./M.A. preferred
  • 5+ years of experience in employee relations and management consultation
  • Knowledge of compensation practices and federal/state employment law
  • Consumer goods industry experience is a plus
  • Strong business acumen and analytical skills
  • Excellent communication and interpersonal abilities
  • Proven ability to build consultative relationships with senior management

Responsibilities

  • Provide day-to-day performance management guidance to line management
  • Identify performance gaps and provide training connections
  • Manage Performance Improvement Plans (PIPs) and ensure legal compliance
  • Strategize with management to enhance employee relations and retention
  • Oversee the development and planning of Chicago PBP related projects
  • Facilitate performance cycles and succession planning sessions
  • Support international employees with P&O matters and expatriate assignments

Benefits

  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • Employee training programs
  • Support for recruitment and career development initiatives
Full Job Description
About the Role:

We have a current opening for a Senior People Generalist and are actively reviewing applications.

The position will be part of the North America P&O Supporting Functions, Chicago and Retail team supporting and leading P&O activities/projects across the Chicago based functions and be the P&O point of reference for the Chicago office. The position will report to the P&O VP and be based in Chicago, IL.

Main Responsibilities:

Employee Relations:
• Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
• Works with the business to identify performance gaps for employees/teams and provides applicable trainings/internal connections that will support closing these gaps.
• Manages all Performance Improvement Plans (PIPs) by supporting line managers on discussions, employees on actionable items for improvement, and meeting legal requirements.
• Strategizes with management and employees to improve working relationships, build morale, and increase productivity and retention.
• Manages and resolves complex employee relations issues - conducts effective, thorough and objective investigations.

Project Management:
• Responsible for the development and planning of the Chicago PBP related projects, ensuring: adherence to plan, risks/issues management, stakeholders involvement and status updates to Steering Committee
• Coordinates all the workstreams of the project, ensuring best practices sharing across teams
• In charge of developing the Change Management Plan with appropriate involvement from all stakeholders

P&O routine:
• Plans, lead, direct, develop and coordinate policies, activities, and staff of the immediate team, ensuring compliance and implementation of the organization's mission and talent strategy.
• Manages and facilitates performance cycles across all teams under scope, ensuring consistency in application of the process and probing when necessary.
• Assists international employees with expatriate assignments and related P&O matters.
• Manages and facilitates succession planning sessions, utilizing outcomes throughout recruitment processes to support retention and employee career experiences.
• Facilitates Salary Review processes with Line Managers while staying within budgetary limits and ensuring internal equity across the organization.
• Analyzes all performance, succession planning and salary review data to ensure fairness against D&I initiatives.
• Reflects and strategizes on all P&O-related processes through analysis and discussions, to find gaps in current process and provide solutions that would best work for the business.
• Supports the business by being an advocate of their needs through recruitment, regrading of roles, budget and headcount planning.
• Supports company-wide and local feedback survey launches, analyzes data that's available and provides paths for applicable solutions.
• Identifies training needs for business units and individual executive coaching needs.
• Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.

Leadership Support:
• Identifies underlying issues through conversations and provides feedback/possible solutions.
• Gains confidence and trust from leadership and teams through honesty, integrity and authenticity.
• Anticipates P&O-related needs on teams and brings awareness to leadership before needs turn into engagement issues.
• Seeks to understand functional roles, team interactions, and initiatives to best support teams through recruitment processes, ad-hoc requests and provide best solutions.
• Highlights external P&O trends to leaders for awareness.
• Close partnership with all channels/client groups to understand the business and drive strategic P&O change if needed.
• Provides guidance and input on business unit restructures, workforce planning and succession planning.

About You:
• Bachelor's Degree, M.B.A./M.S./M.A. preferred
• A minimum of 5 years of relevant knowledge, resolving complex employee relations issues and providing consultative guidance to management.
• Working knowledge of multiple human resource disciplines. Including compensation practices, organizational diagnosis, employee relations, diversity, performance management, and federal and state employment law.
• Experience within the consumer goods industry is a plus.
• Experience working with global business partners.
• Strong business acumen, analytical and relational abilities
• Executive presence and ability to influence at varying levels across the organization
• Ability to build a consultative relationship with senior level managers and a collaborative working relationship within the P&O team
• Strong accountability, problem solving and innovative thinking
• Excellent communication skills
• Ability to find the correct balance between demand and capacity within establishing priorities for the organization
• Strong time management skills and the ability to handle multiple priorities in a matrixed environment
• Ability to collaborate across the P&O department, by sharing best practices, recent learnings, external trends and working together on P&O related projects.

Artificial Intelligence Disclosure
As part of our recruitment process, Ferrero may use artificial intelligence (AI) enabled tools to assist with reviewing candidate applications. These tools are used solely to support recruiters by summarizing application information and identifying potential alignment with job requirements. AI does not independently screen out or select candidates, and it does not replace human judgment. Final decisions regarding candidate progression are always made by Ferrero recruiters and hiring managers.

What We Offer:

Careers with caring built in - discover our benefits here.

The base compensation range for this position is $96,708.00 - $128,944.00. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.

In addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits.

About Ferrero International

Ferrero International S.A. is a global confectionery company that produces a range of chocolate and hazelnut-based products. The company was founded in 1946 by Pietro Ferrero and is headquartered in Alba, Italy. Ferrero International is best known for its Nutella spread, Ferrero Rocher chocolates, and Kinder chocolates. The company operates in over 170 countries and has more than 30,000 employees worldwide. Ferrero International is a privately held company and is owned by the Ferrero family.
Learn more about Ferrero International
Size
35,000 employees
Industry

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