POSITION SUMMARY

We are seeking a Senior Payments Strategist to support the Sony Engagement Platform, helping Sony operating companies consume SIE's payment orchestration capabilities and related commerce services globally. This senior individual contributor rolecalls for a payments specialist who canoperateindependently across complex internal and external stakeholder groups, translate business needs into practical payment strategies, and support onboarding,payment provider and payment methodenablement, paymentoptimizationand operational performance.

The role will include relationship ownership for assigned Sonyoperatingcompanies,serving as the primary payments point of contact within SEPS,acting as a trusted payments partner who understands their commercial priorities, payment needs, operationalchallengesand roadmap requirements. The successful candidate will work closely withSIEGlobal Payments, Sony Engagement Platform, product, engineering, risk,fraudand regional business teams toidentifyopportunities, shape requirements and help ensure services are commerciallyviable, operationally scalable and aligned to operating company needs.

Overall, we are looking for an individual who is passionate about our brand and what they do, has a high sense of integrity and excels in building strong relationships by deeply caring about others, including our customers.

• Work closely with Sony Engagement Platform stakeholders,SIE Global Payments,Sony operatingcompaniesand the external payment ecosystem to define forward-looking payment initiatives and translate operating company needs into scalable platform priorities.

• Act as the payments relationship owner for assigned Sonyoperatingcompanies, maintaining a clear understanding of their paymentobjectives, operational needs, commercialprioritiesand roadmap requirements.

• Support onboarding and readiness for Sony operating companies, including initial payment assessments, payment method requirements, PSP/APM setup, operationalreadinessand repeatable configuration patterns.

• Develop andmaintainpayment success plans for assignedoperatingcompanies, covering onboarding status, optimisation opportunities, risks, decisions, roadmapdependenciesand open actions.

• Partner with payments analysts to interpret payment performance, conversion,costand operational data, turning insights into practical recommendations for Sony operating companies and internal stakeholders.

• Lead regular payment performance discussions and service reviews, ensuring opportunities, risks,decisionsand follow-up actions are clearly captured and progressed.

• Coordinate payment-related escalations across operating companies,PSPsand internal Sony teams, ensuring issues are prioritised, communicatedclearlyand driven to resolution.

• Identifyand advocate for payment optimisation opportunities, from tactical improvements that can deliver immediate gains to longer-term initiatives requiring product,platformor engineering investment.

• Represent the voice of Sony operating companies within Sony Engagement Platform planning, helping product, engineering and operations teams understand payment needs and prioritise platform improvements.

• Collaborate with fraud,datascienceand platform teams where payment strategy intersects with risk decisioning, chargebacks, 3DS, refunds or payment feedback-loop data.

• Operate independently and confidently with external parties across thepaymentsecosystem, including PSPs, card networks, acquirers,issuersand payment method providers.

• Occasional domestic or international travel may berequiredfor team collaboration, onboarding or partner meetings.

• Flexibility to accommodate meetings with global colleagues and partners across time zones is expected.

• Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above

• 7+ years of diverse payments experience in a digital ecommerce environment with demonstrable results.

• Experience in payment optimisation, complex payments contracting, PSPand payment methodmanagement and payment operations.

• Strong commercial and analytical mindset, with the ability to interpret payment data and present clear, actionable recommendations.

• Experience managing complex stakeholder relationships across internal teams, externalpartnersor enterprise customers.

• Proficiencyusing approved AI tools to accelerate analysis,identifypatterns, synthesise complex inputs and develop clear recommendations, whilevalidatingoutputs and applyingappropriate judgementaround data sensitivity.

• Understanding of cultural and regional differences in attitudes towards online payment systems.

• Network of industry relationships including processors, acquirers, card schemes, alternative paymentprovidersand like-minded merchants with similar priorities.

• Experience navigating the payment regulatory and card scheme landscape.

• Ability to navigate successfully across complex,geographicallyand commercially diverse internal operations.

• Ability to deliver high impact,high qualityproposals and presentations and confidently lead meetings with senior stakeholders.

• Self-starter who is solution focused and able to work under their own initiative with little day-to-day oversight.

• Experience working under pressure in a fast-paced, evolving environment.

Desirable

• Experience in the video games industry or digital entertainment industry.

• Experience supporting multi-tenant, platform,marketplaceor payment orchestration environments.

• Experience working with product, engineering, operations,riskor fraud teams on payments-related initiatives.