Job Description
We are seeking a Senior Organizational Change Management Specialist – AI Transformation to join our team.
Responsibilities
- Develop and maintain an integrated Organizational Change Management (OCM) strategy, roadmap, and change plan aligned with AI transformation priorities, program milestones, dependencies, and desired business outcomes;
- Assess organizational readiness and evaluate change impacts across roles, teams, processes, technologies, and ways of working, translating findings into targeted actions;
- Advise sponsors and leaders on workforce implications, resistance management, responsible AI use, psychological safety, and the leadership behaviors required to support successful adoption;
- Create clear and compelling communications, engagement strategies, and change narratives that explain transformation objectives, impacts, and expected behaviors;
- Design and implement approaches that drive adoption of AI-enabled tools and new ways of working, including role-based training, manager enablement, champion networks, pilot initiatives, and reinforcement strategies;
- Collaborate with key business units, teams, and stakeholders to support change management activities and make responsible AI requirements understandable and actionable for employees and leaders;
- Define adoption, readiness, capability-building, and value realization metrics, and provide reporting, insights, and recommendations to support informed decision-making and continuous improvement;
- Develop reusable playbooks, frameworks, templates, toolkits, and knowledge transfer materials to strengthen Information Technology Services (ITS) change management capabilities and support the sustained adoption of AI initiatives;
- Perform any other related activities or deliverables as required.
Qualifications
- Bachelor’s degree in Organizational Development, Business Administration, Communications, Human Resources, or Behavioral Science;
- Certification in a recognized Organizational Change Management methodology, such as Prosci ADKAR, Certified Change Management Professional (CCMP), or an equivalent Organizational Change Management certification;
- Eligible to obtain the following security clearance: Reliability Status, which requires a minimum of five (5) years of verifiable personal history;
- A minimum of five (5) years of recent demonstrated experience providing Organizational Change Management (OCM) services supporting complex, enterprise-wide technology, digital, operational, or Artificial Intelligence (AI) transformation initiatives;
- Demonstrated experience leading the Organizational Change Management workstream for at least one (1) enterprise-wide Artificial Intelligence (AI) or Generative AI transformation initiative through multiple lifecycle phases, including strategy, discovery, pilot, deployment, scaling, and sustained adoption;
- Demonstrated experience developing and implementing change management strategies, roadmaps, organizational readiness assessments, change impact assessments, and adoption plans for large-scale transformation initiatives;
- Demonstrated experience advising executive sponsors, senior leaders, and multidisciplinary teams on organizational change, stakeholder engagement, workforce impacts, resistance management, communications, and adoption activities;
- Demonstrated experience defining adoption and value realization metrics, as well as developing reusable frameworks, playbooks, toolkits, learning assets, and knowledge transfer materials that support the long-term strengthening of organizational capabilities;
- Demonstrated knowledge of Organizational Change Management methodologies, principles, and leading practices applicable to large-scale technology and Artificial Intelligence transformation initiatives;
- Demonstrated knowledge of Artificial Intelligence and Generative AI adoption considerations, including impacts on workflows, operating models, workforce capabilities, and ways of working;
- Demonstrated knowledge of Responsible AI principles, including human oversight, transparency, accountability, privacy, security, output validation, and appropriate use of Artificial Intelligence technologies;
- Excellent English communication skills. English is required, as the position is based in Ottawa.
Only candidates legally authorized to work for any employer in Canada will be considered.
Wepoint Benefits
- Minimum of 3 weeks of vacation starting from the first year;
- Comprehensive group insurance with a generous employer contribution;
- Employer contribution to a group RRSP;
- Full remote work flexibility: Hybrid, Remote, or On-site;
- A warm, bright, and welcoming office offering fresh fruit, coffee, beverages, occasional meals, etc.;
- Annual IT equipment budget;
- A balanced work environment with flexible working hours;
- Career development: training and certifications, online or in-person learning, Wepoint Academy, etc.;
- An international community of experts ready to share their knowledge;
- A company culture focused on individuals’ needs and their belonging to a strong community.
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