Senior Organizational Change Management Specialist – AI Transformation

Job Description

We are seeking a Senior Organizational Change Management Specialist – AI Transformation to join our team.

Responsibilities

• Develop and maintain an integrated Organizational Change Management (OCM) strategy, roadmap, and change plan aligned with AI transformation priorities, program milestones, dependencies, and desired business outcomes;
• Assess organizational readiness and evaluate change impacts across roles, teams, processes, technologies, and ways of working, translating findings into targeted actions;
• Advise sponsors and leaders on workforce implications, resistance management, responsible AI use, psychological safety, and the leadership behaviors required to support successful adoption;
• Create clear and compelling communications, engagement strategies, and change narratives that explain transformation objectives, impacts, and expected behaviors;
• Design and implement approaches that drive adoption of AI-enabled tools and new ways of working, including role-based training, manager enablement, champion networks, pilot initiatives, and reinforcement strategies;
• Collaborate with key business units, teams, and stakeholders to support change management activities and make responsible AI requirements understandable and actionable for employees and leaders;
• Define adoption, readiness, capability-building, and value realization metrics, and provide reporting, insights, and recommendations to support informed decision-making and continuous improvement;
• Develop reusable playbooks, frameworks, templates, toolkits, and knowledge transfer materials to strengthen Information Technology Services (ITS) change management capabilities and support the sustained adoption of AI initiatives;
• Perform any other related activities or deliverables as required.

Qualifications

• Bachelor’s degree in Organizational Development, Business Administration, Communications, Human Resources, or Behavioral Science;
• Certification in a recognized Organizational Change Management methodology, such as Prosci ADKAR, Certified Change Management Professional (CCMP), or an equivalent Organizational Change Management certification;
• Eligible to obtain the following security clearance: Reliability Status, which requires a minimum of five (5) years of verifiable personal history;
• A minimum of five (5) years of recent demonstrated experience providing Organizational Change Management (OCM) services supporting complex, enterprise-wide technology, digital, operational, or Artificial Intelligence (AI) transformation initiatives;
• Demonstrated experience leading the Organizational Change Management workstream for at least one (1) enterprise-wide Artificial Intelligence (AI) or Generative AI transformation initiative through multiple lifecycle phases, including strategy, discovery, pilot, deployment, scaling, and sustained adoption;
• Demonstrated experience developing and implementing change management strategies, roadmaps, organizational readiness assessments, change impact assessments, and adoption plans for large-scale transformation initiatives;
• Demonstrated experience advising executive sponsors, senior leaders, and multidisciplinary teams on organizational change, stakeholder engagement, workforce impacts, resistance management, communications, and adoption activities;
• Demonstrated experience defining adoption and value realization metrics, as well as developing reusable frameworks, playbooks, toolkits, learning assets, and knowledge transfer materials that support the long-term strengthening of organizational capabilities;
• Demonstrated knowledge of Organizational Change Management methodologies, principles, and leading practices applicable to large-scale technology and Artificial Intelligence transformation initiatives;
• Demonstrated knowledge of Artificial Intelligence and Generative AI adoption considerations, including impacts on workflows, operating models, workforce capabilities, and ways of working;
• Demonstrated knowledge of Responsible AI principles, including human oversight, transparency, accountability, privacy, security, output validation, and appropriate use of Artificial Intelligence technologies;
• Excellent English communication skills. English is required, as the position is based in Ottawa.

Only candidates legally authorized to work for any employer in Canada will be considered.

Wepoint Benefits

• Minimum of 3 weeks of vacation starting from the first year;
• Comprehensive group insurance with a generous employer contribution;
• Employer contribution to a group RRSP;
• Full remote work flexibility: Hybrid, Remote, or On-site;
• A warm, bright, and welcoming office offering fresh fruit, coffee, beverages, occasional meals, etc.;
• Annual IT equipment budget;
• A balanced work environment with flexible working hours;
• Career development: training and certifications, online or in-person learning, Wepoint Academy, etc.;
• An international community of experts ready to share their knowledge;
• A company culture focused on individuals’ needs and their belonging to a strong community.

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