5-8 years of relevant food manufacturing experience, preferably in bakery
Bachelor's degree preferred
Strong employee engagement and leadership development skills
Proven team-building capabilities
Effective communication skills in English
Strong conflict resolution abilities
Proficient in Microsoft Suite
Responsibilities
Lead safety, quality, and food safety initiatives across the organization
Develop and engage production managers and team members
Set daily priorities to meet commitments and drive improvements
Champion performance system initiatives organization-wide
Identify and reduce operational losses through data analysis
Foster cross-functional collaboration and partnership
Drive waste reduction initiatives in manufacturing
Benefits
Emphasis on employee development and training
Opportunity to work in a dynamic, fast-paced environment
Engagement in cross-functional projects
Focus on safety and clean working conditions
Support for new processes and product development
Full Job Description
Job Summary: The Senior Operations Manager builds and leads the production leadership team, executes the manufacturing strategy, and oversees the daily management system. This role is accountable for the production team's performance and operational results across all shifts. Key responsibilities include developing and retaining leaders, defining skill requirements, establishing standard work, and partnering closely with HR, Finance, Planning, Maintenance, Engineering, R&D, and Quality.
Essential Functions:
Lead Safety, Quality, and Food Safety as a role model for the entire organization
Lead people development, training, and engagement for production managers, supervisors and team members
Set priorities across a 24-hour period within the value stream to ensure that commitments are achieved and improvements are made
Champion the Bridgetown Performance System initiatives across the organization
Systematically identify, prioritize, and reduce losses through collaborative and data-based root cause analysis; teach and coach others
Serve as a role model for cross-functional partnership and collaboration
Be a leader and change agent to drive out waste in the manufacturing department
Champion and role model mission and values of the organization
Employ an active leadership style, spending >50% of time on production floor
Track, analyze, and report operational performance across all shifts through the daily management system
Leverage technology to deliver better results
Partner cross-functionally to implement changes regarding production capability, tooling, machine replacement and staffing
Develop open lines of communication to engage the team and improve employee morale
Partner with HR to staff, develop, and evaluate production managers
Support new processes and product development
Assure a clean and safe working environment for all employees
Maintain GMP standards and emphasize prevention of potentially hazardous conditions
Actively promote awareness of safety to all employees. Address unsafe acts and unsafe conditions
Manage team objectives, performance reviews, training needs and development plans
Ensure food safety policies and procedures are enforced, and food safety issues are reported, including increased focus on cleaning standards and execution
Knowledge, Skills and Abilities:
5-8 years of relevant food manufacturing experience; including direct supervisory experience; bakery experience preferred
Bachelor's degree preferred
Strong ability to engage and develop employees and leaders
Proven ability to build effective teams
Ability to communicate and understand work instructions in English
Strong conflict resolution skills and ability to work with others at all levels of organization
Proficient at Microsoft Suite
Working Conditions/Physical Factors:
Positions require standing, repetitive movement, bending and twisting, and using hands to handle objects; exposure to sustained noise levels; exposure to a variety of food allergens; working in very hot temperatures; exposure to hazards such as machinery, slippery floors, ladders and powered industrial vehicles. May be required to wear personal protective equipment (PPE).Ability to stand for 85-90% of shift, sometimes up to 12 hoursmust be able to ascend and descend stairways, ladders, and ramps. Must be available for all shifts (24/7 production), including some weekends and holidays. Ability to maintain a flexible work schedule as needed.
