The Mathworks

Senior Observability Engineer

The Mathworks • $120K — $150K *
Natick, MA 01760In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree and 6 years of experience or Master's degree and 3 years, or equivalent
  • Deep expertise in cloud-native observability stacks such as Prometheus and OpenTelemetry
  • Strong understanding of Kubernetes internals and cloud-native patterns
  • Experience with SRE principles including SLO/SLI design
  • Experience in designing self-service observability capabilities
  • Security-aware approach to telemetry data handling
  • Familiarity with cloud providers like AWS, Azure, GCP

Responsibilities

  • Architect and evolve observability systems using cloud-native tools
  • Build scalable, multi-tenant observability solutions for Kubernetes clusters
  • Implement SLOs, SLIs, and error budgets with SRE practices
  • Drive instrumentation standards to improve signal quality and coverage
  • Develop automation to enhance telemetry collection and alerting
  • Support application teams with observability patterns and dashboards
  • Collaborate with SRE teams to improve root-cause analysis and reduce MTTR

Benefits

  • Flexible work environment
  • Opportunities for professional development
  • Collaborative team culture
  • Access to modern cloud technologies
  • Work with a leading tech company in the industry
Full Job Description
Job Summary

As a Senior Observability Engineer, you wil contribute to definig and driving the strategy, architecture, and implementation of observability capabilities across MathWorks' cloud platform and product engineering teams. This role is ideal for someone who brings deep expertise in cloud-native observability systems, understands how modern distributed systems behave, and can lead cross-functional initiatives that improve reliability, performance, and end-to-end visibility for MathWorks' online products and services.

Responsibilities

  • Architect and evolve observability systems using cloud-native tools such as Prometheus, Thanos, Alertmanager, OpenTelemetry
  • Build scalable, multi-tenant observability solutions for Kubernetes clusters running microservices at scale.
  • Implement SLOs, SLIs, and error budgets-integrating observability into SRE practices.
  • Improve signal quality and coverage by driving instrumentation standards across teams.
  • Develop automation and tooling to enhance telemetry collection, alerting, and correlation.
  • Support application teams in adopting observability patterns, instrumentation frameworks, and dashboards.
  • Collaborate with incident management and SRE teams to improve root-cause analysis and reduce MTTR.


Minimum Qualifications

  • A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or equivalent experience) is required.


Additional Qualifications

  • Deep expertise in cloud-native observability stacks (Prometheus ecosystem, OpenTelemetry, Grafana suite).
  • Strong understanding of Kubernetes internals and common cloud-native patterns (sidecars, operators, CRDs).
  • Experience applying SRE principles: SLO/SLI design, chaos engineering, error budget management.
  • Experience in designing self-service observability capabilities for platform users.
  • Security-aware approach to telemetry data handling.
  • Knowledge of cloud providers (AWS, Azure, GCP).

About The Mathworks

The MathWorks, Inc. is an American software company that specializes in mathematical computing software. The company was founded in 1984 and is headquartered in Natick, Massachusetts. The MathWorks offers a range of products, including MATLAB, Simulink, and Stateflow, which are used in engineering, science, and mathematics. The company serves customers in over 100 countries and has partnerships with major technology companies such as Microsoft and Intel. In 2019, The MathWorks was named one of the best places to work by Glassdoor.
Learn more about The Mathworks
Size
5,000 employees
Industry
Consumer Technology
Founded
1984
* Ladders Estimates

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