JOB SUMMARYThe Sr. Mortgage Loan Compliance Analyst plays an important role in helping Wings maintain strong, compliant, and effective mortgage lending practices. Partnering closely with the Manager of Compliance and Quality Control, this position provides independent oversight of mortgage loan quality, regulatory compliance, and credit risk across the lending lifecycle.
In this role, you'll review lending processes, systems, reports, and loan documentation to ensure alignment with internal standards and applicable regulatory, governmental, investor, and secondary market requirements. You'll stay current on evolving compliance and credit requirements, identify potential risks or process gaps, and help translate those insights into practical improvements to policies, procedures, training, and technology.
Just as importantly, you'll work collaboratively with Mortgage Lending leaders, Compliance partners, vendors, and training teams to understand trends, address recurring findings, and strengthen the processes that support both our members and the organization.
ESSENTIAL FUNCTIONSMortgage Loan Quality & Compliance Reviews- Conduct independent reviews of mortgage loans in accordance with applicable agency and investor guidelines, including pre-funding, closing, post-closing, servicing, and adverse-action reviews.
- Review loan activity across origination, processing, underwriting, closing, and servicing to assess alignment with investor, FHA, VA, and regulatory requirements.
- Identify potential compliance, credit, documentation, or process concerns and communicate findings clearly to appropriate partners.
Compliance Guidance & Process Improvement- Serve as a resource for mortgage compliance questions involving disclosures, rate-lock requirements, compliance engine findings, adverse actions, HMDA, and other lending requirements.
- Research applicable regulations and guidelines and translate requirements into practical guidance for business partners.
- Recommend updates to policies and procedures and evaluate lending processes and systems for potential compliance gaps or opportunities for improvement.
- Review HMDA reporting for quality, accuracy, and validity.
Quality Control & Vendor Oversight- Provide oversight of third-party quality control vendors supporting the Compliance function, including monitoring timeliness, accuracy, service levels, findings, and rebuttal processes.
- Analyze and consolidate quality-control findings to identify trends, recurring issues, and potential training or process-development needs across mortgage origination, processing, underwriting, closing, and servicing.
- Support compliance-related vendor projects by developing timelines and questionnaires and partnering with project leads, managers, and vendor-selection partners.
Training, Mentorship & Team Support- Partner with the department manager to support the development and mentorship of junior Compliance staff and temporary employees.
- Coordinate training, resources, workstation setup, and work responsibilities as needed.
- Help turn audit and quality-control findings into practical learning opportunities and stronger processes.
Delinquency Quality Control- Support quality-control oversight for conventional, FHA, and VA loan products.
- Perform independent reviews of Collections activities and provide reporting on identified deficiencies, including their significance and potential risk.
- Partner with appropriate teams to help ensure quality-control efforts effectively identify and address areas of concern.
Annual Audit & Recertification- Lead the collection and coordination of documentation required for annual internal audits and recertification activities.
- Help maintain the standards and documentation necessary to support mortgage investor relationships and continued loan-origination authorization.
- Partner across Mortgage Lending and Compliance to identify and address issues that could create regulatory, credit, compliance, or operational risk.
BANK SECRECY ACT- Remain knowledgeable of and adhere to Wings policies, procedures, and applicable Bank Secrecy Act requirements.
Qualifications- Bachelor's Degree in Finance, Business Administration, or another relevant field of study, preferred
- 4+ years' of first mortgage loan experience, required, to include:
- 2+ years' first mortgage loan auditing / quality assurance experience with mortgage lending systems, required
- 1+ years' experience with team leadership or management, preferred
- Experience in a credit union setting, preferred
Technical or Specialized Knowledge/Skills: - Strong aptitude for detail and analytical work including legal and regulatory research, documentation of findings, risk analysis, policy development, etc.
- Strong reading comprehension of technical/regulatory documentation is required.
- Working knowledge of first mortgage products including conventional, FHA, VA, construction, land, portfolio, and investment properties.
- Extensive knowledge of federal and state lending regulations.
- Extensive knowledge of governmental and secondary market guidelines.
- Knowledge of Wings mortgage lending policies and procedures.
- Knowledge of all mortgage lending positions and functions.
- Organized, detail-oriented, flexible, and able to multi-task in a dynamic environment.
- Project management skills.
- Supervisory and scheduling skills.
- Resource management skills.
- Problem-solving skills.
- Excellent written and oral communication skills.
- Excellent interpersonal skills.
- Aptitude to work independently with very minimal direction.
- Aptitude to train staff with clear and concise communication orally and in written form.
- Aptitude to give oral presentations to a group.
- Ability to hold information in strict confidence.
- Extensive knowledge of Microsoft Office including Microsoft Word, Excel, and Outlook.
Certifications Required: - NAFCU Cert Compliance Ofc NAFCU Certified Compliance Officer (NCCO), ACU Certified Credit Union Compliance Officer (CUCO), or similar preferred
Additional InformationPAY RANGE: $40 to $47 per Hour (S16) + 15% annual target bonus
Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, location and internal pay equity.
BENEFITS:- Generous 401(k) match
- 401k Discretionary Profit Sharing
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short Term and Long Term Disability
- Health Savings Account with company contribution
- Employee Assistance Program
- Paid Vacation, Sick, Floating Holidays and Volunteer Time Off
- Paid Holidays
- Tuition Reimbursement
- Paid Parental Leave
We anticipate this position to close on 11/6/2026. Please submit your application at your earliest convenience to be considered.Videos To Watch 
