5-7 years of experience in Microsoft 365 Modern Work solutions.
Strong consulting and communication abilities with technical and non-technical stakeholders.
Proven experience leading significant client engagements and ensuring delivery accountability.
Advanced technical expertise in Microsoft 365 tools like Teams, SharePoint, and Intune.
Experience in solution architecture and deployment planning for secure environments.
Proficient in automation practices using PowerShell and Microsoft Graph.
Responsibilities
Lead mid- to large-sized client engagements from discovery to delivery.
Facilitate structured discussions to gather and translate client requirements.
Contribute to secure and scalable solution architecture and designs.
Enhance security measures using identity and data protection controls.
Standardize deployment patterns and improve operational efficiency through automation.
Resolve complex technical issues, preventing recurrence with documentation and process improvements.
Mentor junior engineers and lead collaborative teams on technical tasks.
Benefits
Medical Insurance covering up to 80% of monthly premiums with HSA options.
Company contributions to Health Savings Accounts (HSA) up to $200/month.
401(k) plan with a company match of 4% of salary.
Quarterly profit sharing bonus up to 15% of salary.
PTO, standard holidays, and 2 floating holidays for work-life balance.
Support for staff development with 100 hours/year plus training costs.
Full Job Description
** This is an opportunity to join our team of top-notch modern work engineers working closely together on interesting projects for our clients. This position is fully remote (indefinitely). **
Emergent Software is looking for a Senior Modern Work Engineer with deep experience delivering secure Microsoft 365 Modern Work solutions. This role leads mid- to large-sized client engagements from discovery through delivery, serves as the primary technical point of contact, and translates business requirements into scalable, supportable solutions. A qualified candidate brings strong consulting communication, architecture, automation, and troubleshooting skills; can guide teams and mentor engineers; and proactively manages delivery risks, dependencies, and outcomes. This 100% remote position is ideal for a smart, passionate, and curious self-starter.
Typical Tech Stack
Microsoft 365 Defender suite
Microsoft 365 (Teams, SharePoint, OneDrive, Exchange)
Engagement Leadership and Accountability: Lead mid- to large-sized engagements end-to-end by establishing scope, sequencing work, setting expectations, monitoring delivery, and serving as the primary technical point of contact. Own delivery outcomes for assigned workstreams and proactively surface risks, dependencies, decisions, and changes.
Client Communication and Requirements: Facilitate structured discovery and technical discussions with client stakeholders. Communicate risks, dependencies, technical decisions, and solution options clearly to technical and non-technical audiences. Validate feasibility and translate business objectives into requirements that are traceable to delivery.
Architecture and Solution Design: Contribute to solution architecture and prepare deployment plans aligned with organizational standards. Design secure, scalable Microsoft 365 solutions across identity, endpoint management, collaboration, data protection, and productivity workloads.
Security and Copilot Readiness: Elevate security posture by designing and enforcing identity, endpoint, and data protection controls within projects. Implement Copilot-ready controls and safe-use patterns that support responsible adoption, appropriate access, and information protection.
Standardization and Automation: Standardize deployment patterns such as Intune and Windows 365 baselines, Defender configurations, and collaboration governance. Apply PowerShell, Microsoft Graph, and code-as-configuration practices to improve repeatability, quality, and operational supportability.
Problem Solving and Technical Leadership: Diagnose complex issues, propose practical solutions, and prevent recurrence through documentation and process improvements. Unblock complex technical challenges without routine escalation and mentor engineers through solution design, automation, troubleshooting, and delivery best practices.
Teamwork and Practice Contribution: Lead small teams or workstreams, promote collaboration, and mentor junior staff. Partner with Sales and Project Management on estimates, assumptions, risks, and delivery planning. Contribute reusable runbooks, knowledge assets, reference configurations, and lessons learned to the Modern Work practice.
Required Qualifications
Previous consulting or professional services experience, including working directly with customer teams of varying sizes.
Proven success leading mid- to large-sized client engagements or complex workstreams from discovery and requirements through implementation, validation, handoff, and adoption.
Demonstrated accountability for delivery outcomes, including proactive communication of status, risks, dependencies, decisions, and scope changes.
Strong technical and non-technical communication skills, both written and verbal, with confidence facilitating client discussions and explaining decisions, risks, dependencies, and tradeoffs.
Ability to conduct structured requirements sessions, validate feasibility, document decisions, and maintain clear traceability from business objectives to delivered solutions.
Advanced experience implementing and managing the Microsoft 365 platform, including Entra ID, Microsoft 365 administration, Teams, SharePoint, OneDrive, Exchange, Intune, Windows 365, Defender, and Purview.
Ability to contribute to solution architecture and create practical deployment plans aligned with security, scalability, operational support, and established standards.
Competence in at least three Modern Work or Security solution areas, with advanced expertise in at least one.
Working knowledge of identity, endpoint, collaboration, and data protection controls, including how those controls support secure Microsoft 365 and Copilot adoption.
Experience using PowerShell, Microsoft Graph, or similar automation approaches to create repeatable deployment and configuration patterns.
Advanced troubleshooting and problem-solving skills, including the ability to resolve complex issues and reduce recurrence through documentation, automation, and process improvement.
Experience mentoring engineers and leading small teams or technical workstreams in a collaborative environment.
Ability to estimate tasks and workstreams effectively, identify delivery assumptions and risks, and partner with Sales and Project Management on planning.
Ability to create and maintain reusable runbooks, technical documentation, reference configurations, and internal knowledge assets.
Nice to Have Experience
Hands-on experience with Microsoft 365 Copilot, Copilot Studio, or agent-based solutions, including readiness, governance, security, and adoption considerations.
Microsoft certifications such as MD-102, MS-102, MS-721, MS-700, SC-401, SC-300, SC-200, AB-620, AB-100, AB-650, AB-730, AB-731, or AZ-104.
Experience with Microsoft Sentinel and integration across the Microsoft security ecosystem.
Experience with Power Automate, Power Apps, or other low-code automation capabilities.
Project lead, technical lead, or workstream leadership experience.
Experience with migration and governance tools such as BitTitan, ShareGate, AvePoint, or Quest.
Our Vetting Process
At Emergent Software, we work hard to find the best software engineers capable of developing high quality software for our clients. If you think you're one of those, please understand that the effort put into this by people like yourself helps us be successful in surrounding you with other top-notch engineers. Here are the steps of our vetting process for this position:
Application (5 minutes)
Online Assessment (50-70 minutes)
Initial Phone Interview (30-45 minutes)
Hiring Manager Interview (3-45 minutes)
Technical Interview (60-90 minutes)
Job Offer!
Benefits Package Details
Medical Insurance: up to 80% of your monthly medical premium (HSA options available)
HSA Contribution: up to $200/month
Dental & Vision Insurance: up to 50% of your monthly dental and vision premium costs
401(k) plan: company match up to 4% of salary
Profit sharing bonus: up to 15% of salary paid quarterly
Extra compensation: get paid extra for work over 40 hours/week
Employee referral & customer referral bonuses
Flex Spending Account (FSA) for Dependent Care & Healthcare Costs
Dependent Care FSA Contribution: $90/month
Short Term Disability: $500/week for 12 weeks
Long Term Disability: up to $6,000/month
Group term life and AD&D insurance: $50k
PTO, standard holidays, 2 floating holidays
Paid parental leave: 2 weeks
Staff development program: 100 hours/year plus training costs
