Carvana

Senior Manager, Strategy & Operations

Carvana$100K — $130K *
Tempe, AZ 85281In-Person
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree from a top-tier institution in business, operations management, statistics/mathematics, analytics, or related fields.
  • 5-7+ years of work experience in analytics, consulting, operations, startups, banking, or strategy roles.
  • Demonstrated ability to enhance productivity using AI tools like ChatGPT and Claude.
  • Comfortable in a rapidly evolving AI tooling landscape with a continuous experimentation mindset.
  • Excellent Excel skills and strong written and verbal communication skills.

Responsibilities

  • Identify opportunities for improvement through technology, process, or systems enhancements.
  • Leverage AI tools for accelerated data analysis and insights generation from large datasets.
  • Collaborate with Product, Analytics, and Operations teams to develop and execute strategic plans.
  • Align priorities and develop strategic plans with internal business partners.
  • Mentor and develop operations analysts and project managers.

Benefits

  • Medical, Dental, and Vision benefits.
  • 401K with company match.
  • Student loan payment assistance and vehicle purchase discounts.
  • Wellness program for physical and mental health.
  • Opportunities for skill expansion and internal promotions.
Full Job Description
About the team and position

Are you passionate about discovering trends and helping businesses grow? Do you want to have an immediate impact on one of the fastest growing public companies in the US? Are you excited to work closely with business leaders to develop strategies that will take our business to the next level?

This role will provide countless opportunities to tackle our most pressing operations challenges and opportunities. A successful candidate will bring strong business judgment, critical thinking, analytical rigor, and managerial aptitude to operations execution and decision making.

Strong candidates will be excited to lead in researching, advising on, and implementing key initiatives. This leader will analyze data, prepare frameworks and collaborate with cross-functional business partners to drive operating strategy and decision making. This includes the ability to connect the dots, see interrelations and impacts between complex systems, and clearly communicate recommendations, available options, and implications.

We have no shortage of data, resources, or ambition at Carvana, and we are excited to bring on people who share our desire to leverage data and technology to accelerate our disruption of the traditional car buying experience. The individual coming into this role would have exposure to senior leadership and the chance to make a significant impact in a short amount of time.

What you'll do
  • Learn the business and identify opportunities for improvement via technology, process, or systems enhancements. Build models, perform cost-benefit analysis, and provide thoughtful well-researched recommendations that answer key business questions.
  • Use AI-powered tools to accelerate data analysis, surface trends, and generate insights from large operational datasets faster than traditional methods
  • Leverage AI assistants to draft frameworks, synthesize research, and prepare executive-ready recommendations and presentations.
  • Partner with Product, Analytics, and Operations teams to develop and design plans. Then, work with operations to gain user adoption, execute the plan and assess its impact.
  • Engage with internal business partners to align priorities and develop strategic plans.
  • Build tools to analyze and test process improvements.
  • Help plan change communication and participate in organizational change management.
  • Mentor and develop operations analysts and project managers.
  • Oversee the management, organization, presentation, and reporting of key department data, records, resources, performance and documents.
  • Other duties as assigned.

What you should have
  • Bachelor's degree from a top-tier institution with a strong academic record in business, operations management, statistics/mathematics, analytics or related fields required.
  • 5-7+ years of work experience in analytics, consulting, operations, startups, banking, strategy, or other client-facing roles.
  • Demonstrated ability to use AI tools (e.g., ChatGPT, Claude, Copilot) to enhance productivity in analysis, writing, and problem structuring.
  • Comfort working in a rapidly evolving AI tooling landscape with a mindset of continuous experimentation.
  • A self-starter and owner mentality - you can lead "first time" assignments with no playbook from initial question development to rollout.
  • A proven ability to track, prioritize, and drive projects: you are known as someone who "gets stuff done".
  • Strong Excel skills.
  • Excellent ability to collaborate and apply a cross-functional mindset.
  • Strong written and verbal communication skills.
  • Ability to learn quickly and transfer knowledge.
  • Interest in learning SQL and Tableau and leading analytical projects.
  • Driven by working hard, being challenged in a fast-paced environment, and having fun while doing so.

Extra things we'd love to see
  • MBA or Master's Degree equivalent.
  • Knowledge and understanding of key operations principles.
  • Proven track record of driving strategies in a fast growing start-up atmosphere.
  • In depth knowledge of diverse business functions and principles.

What we'll offer in return
  • Full-Time Salary Position with a competitive salary.
  • Medical, Dental, and Vision benefits.
  • 401K with company match.
  • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
  • A great wellness program to keep you healthy and happy both physically and mentally.
  • Access to opportunities to expand your skillset and share your knowledge with others across the organization.
  • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
  • A seat in one of the fastest-growing companies in the country.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.
  • Must be able to read, write, speak, and understand English.

About Carvana

Founded in 2012 and based in?Phoenix, Carvana’s mission is to change the way people buy cars. By removing the traditional dealership infrastructure and replacing it with technology and exceptional customer service, Carvana offers consumers an intuitive and convenient online car buying and financing platform. Carvana.com enables consumers to quickly and easily shop more than 15,000 vehicles, finance, trade in or sell their current vehicle to Carvana, sign contracts, and schedule as-soon-as-next-day delivery or pickup at one of Carvana’s patented, automated Car Vending Machines.

Carvana Careers

Join the dynamic team at Carvana, a leading e-commerce platform for buying and selling used cars, where innovation drives us and leadership thrives. At Carvana, we offer more than just job opportunities; we provide a pathway to a rewarding career in the automotive and technology industries.

Work You’ll Do

Become a part of Carvana’s commitment to changing the car buying experience by joining our diverse team. We leverage cutting-edge technology and bold innovation to stay ahead in a fast-evolving market. Our team is composed of driven professionals who lead the industry in expertise and are the backbone of our growth and success.

Explore Professional Growth

At Carvana, we believe in nurturing talent and fostering professional growth. Our leadership is dedicated to providing extensive training and development programs that empower you to climb the career ladder with confidence. From entry-level positions to senior roles, every team member receives the support and resources they need to excel.

Innovative Work Environment

Our culture is built on a foundation of diversity and inclusion, where every employee’s contribution is valued. Work alongside industry leaders and peers in an environment that celebrates creativity and strategic thinking. Carvana is not just a company; it’s a revolutionary approach to the automotive market.

Join Our Team

Discover a range of employment opportunities at Carvana, from customer service and vehicle operations to software development and marketing. Each position offers a chance to develop skills that are crucial for personal and professional development. We are hiring individuals who are passionate, curious, and eager to drive change within the industry.

Internship Programs

Kickstart your career with a Carvana internship. Gain invaluable experience, build your resume, and make connections that will open doors to future opportunities. Our internships provide a real-world glimpse into high-level projects and day-to-day operations, preparing interns for full-time roles in their chosen fields.

Benefits and Perks

Carvana cares for its employees by offering competitive benefits, including health insurance, retirement plans, and wellness programs. We also understand the importance of work-life balance and provide flexible working arrangements to suit different needs and lifestyles.

Networking and Career Advancement

Enhance your career prospects through Carvana’s robust professional networking opportunities. Connect with leaders and peers within and outside the company to expand your professional network and uncover new career paths.

Stay Connected

Search open positions that match your skills and interests on our Carvana Jobs portal. We look for innovative, driven, and collaborative individuals to join our team.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights—all from the people who work here. Subscribe to our Carvana Careers blog for the latest news and updates in the world of automotive e-commerce.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Carvana. Join Carvana today and be part of a company that’s redefining the automotive industry through technology, innovation, and a strong commitment to excellence.
Learn more about Carvana
Size
21,000 employees
Market Cap
$716.3 million
Industry
Net Income
-$171.1 million
Founded
2013
5 Year Trend
+103.7%
Revenue
$5.5 billion
NASDAQ

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