Job Summary As the
Senior Manager of Software Engineering at Consumer Cellular, your job is to set up the backbone of the teams that you lead. You bring order to the chaos and that means setting standards, processes and direction for your teams. You are a proven leader providing mentorship, coaching, and support to the engineering managers that report to you. You work closely with engineering managers on cross-functional teams to ensure that solutions are delivered on time, on budget and with high quality. You have the ability to engage teams' strengths to elevate their ability to deliver projects effectively.
You form part of a core team of senior managers where your focus is leading and driving change across the engineering department in order to accomplish company goals and KPI's. You bring a strong technical background in software architecture and engineering, along with experience leading digital transformation and AI initiatives that modernize our systems and ways of working. Hands-on experience with Amazon Web Services (AWS) is a plus.
You will need to reside within 50 miles of our Corporate Headquarters in Scottsdale, AZ as this role has the option of hybrid or onsite. Responsibilities - Manage two or more engineering teams with at least two engineering managers reporting to you.
- Create, manage, and maintain resourcing plans that align with the business needs and help to ensure project delivery.
- Conduct interviews for candidates.
- Drive and implement process improvements, with a focus on cross-team processes.
- Lead digital transformation initiatives, modernizing legacy systems and driving adoption of new technologies and ways of working across teams.
- Drive AI initiatives across the engineering organization, identifying high-value use cases and leading the adoption of AI tools and capabilities to improve productivity, product quality, and customer experience.
- Collaborate with engineering leadership team to provide career growth opportunities for employees.
- Work with engineering managers to provide professional development plans that support business and employee growth goals.
- Work with the PMO and Product managers to create a strategic vision and execution plans to deliver maximum value for their business areas.
- Assist the PMO with creating and planning the execution of more complex projects involving multiple cross-functional teams.
- Provide technical leadership and guidance on software architecture and engineering best practices, including the design and operation of cloud-based solutions on Amazon Web Services (AWS).
- Ensure that incidents are resolved with urgency and ensure that there is a root cause mitigation plan.
- Act as escalation point for project blockers and assist engineering managers with removing blockers as needed.
