We anticipate the application window for this opening will close on - 27 Oct 2026
About the RoleMiniMed is looking to add a Senior Manager - Salesforce Platform to our team. This role is full-time direct hire role and will be hybrid in office near John's Creek GA
If so, you'll be an awesome team member of our Digital Technology team!
At Medtronic, we are committed to improving outcomes for people living with chronic conditions through innovation, technology, and operational excellence. As part of our continued digital transformation journey, we are seeking a Senior Manager, Salesforce Platform to lead the strategy, governance, architecture, and evolution of our global Salesforce ecosystem.
This role serves as the enterprise leader for the Salesforce platform, responsible for ensuring the platform remains scalable, secure, resilient, and capable of supporting current and future business capabilities across Commercial, Customer Experience, Patient Engagement, Service Operations, Digital, and Data initiatives.
The Senior Manager, Salesforce Platform will establish the technical vision, governance framework, and platform operating model for Salesforce technologies while partnering closely with Enterprise Architecture, Product Teams, Business Leadership, and Delivery Organizations. This leader will drive platform modernization, technical excellence, and operational maturity across a complex global environment spanning multiple Salesforce clouds and integrated enterprise applications.
Platform Strategy & Ecosystem Leadership- Define and maintain the strategic vision, roadmap, and long-term evolution of Medtronic's global Salesforce ecosystem.
- Establish platform investment priorities and technology direction aligned with enterprise digital transformation objectives.
- Evaluate emerging Salesforce capabilities and determine strategic adoption opportunities to enhance business value and platform effectiveness.
- Develop and govern a multi-year platform roadmap encompassing architecture modernization, technical debt reduction, scalability improvements, and innovation initiatives.
- Serve as the executive technology leader for Salesforce platform capabilities across commercial, customer experience, patient engagement, and service functions.
Enterprise Architecture & Technical Governance - Collaborate on architecture strategy for Salesforce technologies including Sales Cloud, Service Cloud, Health Cloud, Data Cloud, Marketing Cloud, Experience Cloud, Commerce Cloud, and adjacent platform capabilities.
- Define and enforce enterprise architecture standards, design principles, development frameworks, and technical governance processes.
- Establish platform-wide standards for data architecture, integration patterns, security controls, environment strategy, and application lifecycle management.
- Partner with Enterprise Architecture teams to ensure Salesforce capabilities align with broader enterprise technology and data strategies.
- Lead architecture reviews and governance boards to ensure consistency, quality, and compliance across Salesforce solutions.
Platform Engineering & Operational Excellence - Own overall platform health, stability, scalability, availability, and performance across the Salesforce ecosystem.
- Establish platform engineering best practices focused on reliability, operational excellence, and sustainable growth.
- Drive initiatives that improve resiliency, reduce technical complexity, strengthen security, and enhance system observability.
- Define platform standards for release management, environment governance, DevOps enablement, and operational support models.
- Ensure compliance with enterprise security, privacy, quality, and regulatory requirements.
- Proactively identify platform risks and develop mitigation strategies to maintain business continuity and service reliability.
Data, Integration & Technology Innovation - Drive platform strategy related to enterprise integrations, API enablement, customer data management, and connected digital experiences.
- Partner with Data & Analytics organizations to enable enterprise data strategies through Salesforce Data Cloud and related technologies.
- Establish architecture patterns supporting seamless integration across Salesforce, ERP, Digital, Analytics, and Customer Experience ecosystems.
- Evaluate opportunities to leverage artificial intelligence, automation, predictive analytics, and next-generation Salesforce capabilities.
- Champion platform modernization and continuous improvement initiatives that accelerate innovation and increase organizational agility.
Leadership & Talent Development - Lead and develop a high-performing global team of Salesforce platform engineers, administrators, and technology specialists.
- Build organizational capabilities that support current and future platform needs.
- Develop and maintain strategic relationships with Salesforce, consulting partners, system integrators, and technology vendors.
- Foster a culture of accountability, innovation, technical excellence, and continuous learning.
- Manage platform budgets, roadmap investments, vendor performance, and resource planning activities.
- Establish and lead a Salesforce Center of Excellence focused on governance, standards, architecture, and operational excellence.
Minimum Requirement: - Bachelor's degree in Engineering, Science, or technical field with a minimum of 7 years of relevant experience with 5+ years of managerial experience, or advanced degree with a minimum of 5 years of relevant experience with 5+ years of managerial experience.
Nice to Haves: - Prefer 10+ years of work experience in IT industry and 4+ years of experience working as a Senior Manager
- Prefer around 6 years on salesforce platform
- Moderate level understanding of Salesforce product suites including sales, service, experience clouds.
- Experience defining technical architecture diagrams, identifying gaps between current and desired states.
- Strong understanding of environment management, release management, code versioning best practices and deployment methodologies
- Familiarity with authentication patterns (SAML, SSO, oAuth); platform security capabilities; data visibility considerations
- Knowledge about data integration tools and experience integrating salesforce with other business applications.
- Ability to delve into custom salesforce apex code to debug issues and develop code for proof concepts.
- Salesforce certifications in one or more areas (Application Architect, System Architect, Platform Developer, Administrator)Experience in Additional Salesforce Clouds (Health Cloud, Commerce Cloud, Experience Cloud, Marketing Cloud)
- Experience customizing and/or integrating with App Exchange Products/ third party Apps
- Experience developing Apex Frameworks and or utilities for Salesforce.com platform.
- Ability to analyze performance issues arising and provide a remediation plan for custom code running on Salesforce.com platform.
- Experience in Salesforce.com reports and dashboards.
- Experience using relational databases and reporting warehouses.
- Ability to balance multiple assignments and deadlines at same time.
- Experience in applying artificial intelligence to solve real-world business problems, including designing, developing, and deploying machine learning models and data-driven solutions.
- Skilled in working with large datasets, building predictive models, and leveraging techniques such as natural language processing, computer vision, and deep learning to extract insights and improve decision-making. Proficient in common AI frameworks and programming languages, with a strong understanding of model evaluation, optimization, and ethical considerations. Adept at collaborating cross-functionally to translate business requirements into scalable AI solutions that drive efficiency, innovation, and measurable impact.
#BetterDaysStartNow
Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & CompensationMiniMed offers a competitive salary and flexible benefits packageAt MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.
Salary ranges for U.S (excl. PR) locations (USD):$136,000.00 - $230,000.00
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
This position is eligible for a short-term incentive called the Short Term Incentive (STI).
At MiniMed, we are committed to supporting the well-being and financial security of our employees. Regular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, and a dependent daycare spending account. In addition, all regular employees enjoy incentive plans, a 401(k) plan with company match, short-term disability coverage, paid time off and holidays, participation in our Employee Stock Purchase Plan, and access to our Employee Assistance Program. Eligible employees may also benefit from our Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements. Please note that "regular employees" refers to those who are not temporary staff, such as interns, and some benefits may not apply to employees in Puerto Rico.
For further details about our comprehensive benefits, we encourage you to visit the link below.
MiniMed Benefits Overview
