About the teamAs a Senior SD Manager, you will drive Stripe's future growth engine by leading a team of SDRs supporting our Startup and Velocity Users. You will be working with the Stripe's Sales teams to build Sales people and pipeline for the business. As a Senior SD Manager, you'll lead and coach a group of high-performing Managers and SDRs, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with the team. We are looking for a self-starter who has demonstrated what it means to take an AI-supported approach to sales, success dealing with ambiguity, operating in a high-growth environment, working with cross-functional partners to lead charge change management initiatives. As a cross-functional leader, you will also work closely with cross-functional partners on an evolving AI-supported sales development model that accelerates the impact that we have for our Users. Ideal candidates will have management experience scaling a technology Sales Development team and superior communication skills.
We take an AI-forward yet people focused approach to Sales Development, and are looking for someone who enjoys building - who will actively participate in the development of sales processes, the articulation of Stripe's value proposition, and the creation of key tools and assets to measure success. Stripe is not a typical company, and this is not a typical sales development function. If you're hungry, smart, persistent, and a great teammate, we want to hear from you!
What you'll doResponsibilitiesThis role requires a blend of long-range strategic vision and high-leverage execution
You Will:- Help craft and execute an AI-powered strategic vision for our Startup, SMB, Commercial segments that includes both inbound and outbound workflows.
- Influence and execute an interactive approach to AI-powered, human in the loop workflows that evolve over time.
- Manage a growing team including 5 Managers and 50+ SDRS, reporting to the Head of AMER.
- Be accountable for Sales Development qualified pipeline and business outcomes, owning the volume and quality of work.
- Drive a high sense of accountability, setting a consistent operating cadence that delivers high impact results using data and strong operational rigor.
- Develop and mentor managers who in turn build healthy, high-performing teams, while ensuring succession plans and resources are in place.
- Act as a trusted partner to regional segment leadership, consistently bringing market knowledge, insights, and credibility that shape future growth strategies.
- Deliver accurate and reliable forecasting, proactively identifying trends, risks, and opportunities while driving cross-functional changes to sustain multi-quarter growth.
- Champion operational excellence, ensuring Salesforce hygiene, data integrity, and innovative metrics that optimize business performance and enable scale.
- Build and deepen cross-functional partnerships with Marketing, Sales Ops, Enablement, and Product Marketing to influence and execute regional campaigns and strategies.
- Play an active role in attracting and retaining top talent, while coaching and mentoring managers and SDRs to develop consultative, solution-oriented skills.
- Inspire career growth for team members by identifying transformational development opportunities and preparing future leaders for broader impact.
- Lead with innovation, curiosity, and discipline, piloting new processes, tools, and playbooks that refine how SDR teams forecast, execute, and deliver business outcomes.
We're Looking for Someone Who Has:- 7+ years of experience leading high-performance Sales Development, Inside Sales, or lead qualification teams, including second line leadership, with a proven record of consistently exceeding targets.
- Demonstrated success designing and scaling organizations in high-growth, ambiguous environments, ideally within technology or SaaS.
- A passion for building AI-enabled processes and cultures, with curiosity to pilot new technologies that enhance SDR productivity and pipeline generation.
- Proven ability to hire, coach, and develop managers and SDRs into future leaders, fostering a culture of growth and performance.
- Exceptional cross-functional influence, with a track record of driving alignment and results across Sales, Marketing, Product, and Operations.
- Expertise in operational excellence, including Salesforce discipline, data integrity, accurate forecasting, and performance metrics.
- A strong analytical mindset with the ability to leverage data to inform decisions, optimize processes, and track impact.
- A passion for building AI-enabled processes and cultures, with curiosity to pilot new technologies that enhance SDR productivity and pipeline generation.
- Proven ability to hire, coach, and develop managers and SDRs into future leaders, fostering a culture of growth and performance.
- Genuine passion for innovation, start-ups, and technology, with a bias toward experimentation and continuous improvement.
