8+ years of experience in workplace, facilities, office management, or operations roles
Proven track record managing vendors and budgets
Strong organizational skills and attention to detail
Excellent communication across diverse stakeholders
Ability to be hands-on and responsive to workplace issues
Focus on enhancing employee experience through actionable improvements
Responsibilities
Lead and develop a team of Workplace Leads, Coordinators, and Receptionists
Manage daily workplace operations, including front-of-house and office services
Oversee vendor management, including contracts and performance metrics
Handle workplace budget, cost tracking, and value improvement initiatives
Implement workplace programs aimed at enhancing employee experience
Ensure health, safety, and security standards are met within the workplace
Collaborate with Build and Design teams on office expansions and changes
Benefits
Comprehensive medical, dental, and vision plans available
Generous parental leave policy
Free access to Maven Clinic for family support
Pre-tax commuter benefits offered
401(K) plan with company match available
Unlimited PTO, promoting work-life balance
Variety of voluntary benefits, including identity protection and legal coverage
Full Job Description
The Role
As Senior Manager, Regional Workplace Americas, you will own the day-to-day workplace experience across Legora's offices and help ensure our spaces enable focused, effective work. You will run core workplace operations, manage vendors and budgets, and drive continuous improvements to how we use and maintain our offices.
This is a hands-on role for someone who enjoys creating order, building reliable routines, and solving practical problems quickly. You will partner closely with IT, Security, People, Finance, and office leaders to keep workplaces safe, well-run, and consistent, while raising the bar on employee experience.
What You'll Do
Lead and grow a team of Workplace Managers and Coordinators
Own workplace operations across NORAM offices, including front-of-house, office services, supplies, and workplace standards
Manage key vendors and service partners, including contracts, SLAs, renewals, and ongoing performance
Own the workplace budget, forecasting, purchase requests, and cost tracking, and identify smart ways to improve value
Lead workplace programs that improve the employee experience, including onboarding to the office, ways of working in space, and office rituals
Oversee health, safety, and security practices in the workplace, in partnership with internal teams and external providers
Partner with Build and Design teams on new office build-outs and space expansions
Run office moves and space changes as needed, including coordinating logistics and keeping disruption low
Create playbooks, processes, and documentation so workplace operations are consistent and easy to scale
What You Bring
You have 8+ years of experience in workplace, facilities, office management, or operations roles
You have managed vendors and budgets, and can hold partners accountable to clear expectations
You are structured and reliable, and you enjoy building systems that keep things running smoothly
You communicate clearly with a wide range of stakeholders, including when trade-offs or decisions are needed
You are comfortable being hands-on and responding quickly when issues come up
You care about employee experience and can translate feedback into practical improvements
What's In It For You
Global collaboration: Partner with teams and clients domestic and internationally.
Competitive package: Comprehensive salary, benefits, and tools for success.
Meaningful work: Your efforts shape how thousands of lawyers use AI daily.
In-person environment: NYC office designed for ambitious builders.
Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package: Medical, Dental & Vision
Multiple medical plan options through Aetna and Kaiser Permanente
HSA or Healthcare FSA (based on plan selection)
Dental plans via MetLife
Vision plans via Vision Care
Family Support
Generous parental leave
Free access to Maven Clinic
Dependent Care FSA
Free One Medical membership for employees and dependents
Additional Perks
Pre-tax commuter benefits
Life Insurance + STD/LTD
401(K) with generous company match
Unlimited PTO
Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more
