8+ years in medical affairs operations or program management
Experience in cross-functional business operations within pharma/biotech
Proven ability to lead complex initiatives in a matrix environment
Strong strategic thinking and problem-solving skills
Proficient in project management tools and budget management
Responsibilities
Lead the Medical Affairs Strategy Team (MAST) for assigned disease areas
Integrate Medical Affairs priorities into cross-functional governance forums
Drive execution of Medical Affairs priorities across various functions
Manage project frameworks for enterprise-wide initiatives
Oversee the annual medical planning process linked to Brand Planning
Maintain a business process calendar for timely deliverables
Lead budget planning and forecasting for medical affairs activities
Benefits
Comprehensive health insurance
Retirement savings plan with company match
Professional development opportunities
Flexible work arrangements
Employee wellness programs
Full Job Description
Senior Manager, Program Management
The Senior Manager, Program Management is accountable for driving integrated execution and visibility of Medical Affairs priorities across the assigned portfolio. It partners with Global and Regional Medical Affairs leadership and cross-functional stakeholders to enable timely, high-quality execution of medical strategy embedded in overall portfolio strategy. This role leads end-to-end medical program management for the assigned portfolio, including annual planning, budget and resource coordination, governance, and delivery of key medical affairs outputs (insight and evidence generation plans, publication planning, and medical strategy documents), ensuring the alignment across global, regions, and key functions.
Responsibilities:
Lead the Medical Affairs Strategy Team (MAST) operating model for the assigned disease area(s) including team charter, membership, governance, standing agenda, decision capture, and action tracking
Owns the structured integration and representation of Medical Affairs priorities, risks and decisions, as managed by MAST into cross-functional governance and decision making forums, such as International & US Brand Teams (IBT, USBT), R&D Product Strategy Teams (PST).
Accountable to drive cross-functional execution of priorities across Medical Affairs (e.g., disease area, regional medical affairs, medical communications, medical information, etc) and key partners (Marketing, Market Access, HEOR/RWE, PV/Safety, Regulatory, Clinical Development, etc.) while ensuring compliance with relevant SOPs and governance
Owns the Project Management and Process framework of key enterprise-wide initiatives such as Advisory Boards and cross-functional strategic initiatives (eg evidence gap analysis) and ensure alignment of scope, timelines, decision points, risks and accountabilities across 3M (Marketing, Medical, Market Access) strategic activities and other key functions such as R&D
Own the annual medical planning process, tightly linked to Brand Planning and ensure integrated, timely delivery of strategy, tactical plans, evidence generation plans, insight plans, and publication plans. Lead the implementation and continuous improvement of global templates and business processes (annual plans, budget worksheets, trackers, and dashboards)
Develop and maintain the integrated business process calendar to ensure key deliverables (evidence/insight milestones, congress planning, scientific communications, and core medical documents) are delivered on time with appropriate reviews and approvals. Ensure resource availability and lead mitigation in case of constraints
Lead budget planning, tracking, and forecasting for medical affairs activities in partnership with Finance and Medical leadership
Proactively identify, escalate and manage potential cross-functional execution risks and interdependencies. Facilitate scenario planning for mitigation strategies across book of work to enable portfolio-level visibility, prioritization and decision-making
Establish and monitor program-level metrics and dashboards (e.g., milestone delivery, budget, scientific communications execution) and provide concise, actionable readouts
Coach and mentor program management colleagues and contribute to capability building, standardization, and best-practice sharing across Medical Program Management
Be an ambassador for change initiatives, key communication messages and other initiatives critical for the success of Medical Affairs
Qualifications:
Bachelor's degree required
8+ years' relevant experience in medical affairs operations/program management, cross-functional business operations, or related pharmaceutical/biotech experience relevant CSL disease area experience desirable
Demonstrated ability to lead complex, cross-functional initiatives in a matrix environment, including governance, senior stakeholder management, and influencing without authority
Strong strategic thinking, problem-solving, and execution focus with the ability to translate strategy into integrated plans, milestones, and measurable outcomes
Proficiency with project/program management tools (e.g., Smartsheet), timeline development (e.g., Gantt charts), and budget management; able to develop fit-for-purpose dashboards and reporting
Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.
About CSL Limited
CSL Limited is a global biotechnology company that develops and delivers innovative biotherapies and influenza vaccines to protect public health. They have a focus on rare and serious diseases, and their products are used in more than 70 countries. CSL Limited was founded in 1916 in Australia, and has since grown to become one of the largest biotech companies in the world. They have a strong commitment to research and development, and invest heavily in new technologies and therapies. CSL Limited is listed on the Australian Securities Exchange and the NASDAQ, and has a market capitalization of over $100 billion.
