Senior Manager, Product Manager - Controls & Process Automation
About the Team
Retail Bank Marketing Technology sits at the core of Capital One’s Bank business where complex, enterprise data infrastructure powers how we bring the iconic Capital One brand to life. We are seeking a Senior Manager, Product Management to own the automation strategy for our processes and controls.
You will directly lead a high-performing, product-minded data analysts, owning the vision and execution of how we instill an automation-first mindset in how we launch marketing campaigns for Capital One. Your mission is to transform our processes into an AI-first engine that enables us to ship marketing at a rapid pace. This is a unique opportunity to enhance the core of the engine that powers our growth and directly impacts the bottom line by significantly increasing the throughput of marketing while reducing errors associated with existing manual processes.
In this role, you will be responsible for the entire automation product lifecycle, from defining the strategic roadmap and gathering stakeholder requirements to overseeing the development and maintenance of re-imagined processes and controls. We are seeking a visionary leader who blends a strong product mindset, has an eye for applying automation to achieve significant efficiency gains and a proven track record of managing and mentoring high-achieving teams. If you are passionate about building world-class data products and reports, influencing executive-level strategy, and fostering a culture of innovation and analytical rigor, this is the role for you.
We deliver on this mission through four core focus areas:
- Strategic Upskilling: Equipping our PMs with the world-class frameworks needed to drive strategy, make data-backed decisions, and solve the complex customer problems required to meet the Bank's ambitious goals.
- AI-Enabled Discovery: Leading the "AI Understand" roadmap to discover how emerging generative and agentic technologies will fundamentally reshape the PM workflow and technical fluency.
- Accelerated Experimentation: Developing new strategic initiatives that allow for faster learning and market validation by bypassing traditional delivery bottlenecks.
- XFN Operating Models: Refining our working models to ensure our cross-functional teams are unified and oriented toward the same goals and outcomes.
Capital One Product Framework
In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:
Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Basic Qualifications:
OR
Preferred Qualifications:
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $200,700 - $229,100 for Sr. Mgr, Product Management; $164,800 - $188,100 for Manager, Product Management
New York, NY: $219,000 - $249,900 for Sr. Mgr, Product Management; $179,700 - $205,100 for Manager, Product Management
Wilmington, DE: $182,500 - $208,300 for Sr. Mgr, Product Management; $149,800 - $171,000 for Manager, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
