Senior Manager, Product Management - Personal Loans
As we integrate the business into Capital One’s platform infrastructure, our immediate opportunity for growth is driven by our ability to turn our powerful backend decisioning capabilities into a seamless, well-managed customer experience. This role will drive the decisioning and targeting capabilities that will drive our personalized digital application journey. You will work closely with business analysts, fraud, servicing, design, marketing, and other horizontal partners to design and build our decisioning engine that is built for today, but designed for flexibility for expanded use-cases over time.
In this role, you’ll be accountable for:
Defining the intent and evolution of the personal loans application decisioning experience, leveraging AI models, experimentation, and targeting capabilities to improve originations and drive conversion across the acquisitions funnel
Streamlining the decisioning experience across all parts of the application funnel from who we target to what type of offers we give to funding
In partnership with Fraud, Credit, and Risk leaders, defining and implementing intent that balances a frictionless customer journey with rigorous credit and fraud controls points
Building and maintaining great partnerships with both 1st line platform and operations teams and 2nd line risk partners to evolve and integrate new enterprise capabilities thoughtfully into the application experience
Recruiting, growing, and developing world-class product management talent
Partnering with your Tech and Design counterparts to blaze a trail for a user-obsessed, AI-enabled elite delivery organization that moves with incredible agility and innovates rapidly
Capital One Product Framework
In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:
Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Basic Qualifications:
OR
Preferred Qualifications:
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $200,700 - $229,100 for Sr. Mgr, Product Management
Riverwoods, IL: $182,500 - $208,300 for Sr. Mgr, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
