3-5 years in HR (internship experience acceptable)
Passion for serving the LGBTQ+ community
Proactive, self-starter attitude
Ability to balance creative and detail-oriented tasks
Tech-savvy with quick software learning skills
Solid Excel proficiency
Experience supporting a growing employee base
Responsibilities
Enhance and maintain organizational culture through various initiatives
Design and facilitate onboarding, milestones, and recognition practices
Serve as a reliable point of contact for staff inquiries and issue resolution
Manage onboarding and offboarding processes, ensuring paperwork and compliance
Oversee payroll accuracy and manage payment requests
Collaborate with benefits providers to address employee inquiries
Maintain data integrity and effectively manage tasks and priorities
Benefits
Flexible remote work options
Professional development tools and training
Opportunities to innovate and implement new HR programs
Supportive and inclusive culture focused on employee experience
Collaboration with diverse teams in a mission-driven environment
Full Job Description
As our Senior Manager, People Operations, you'll be a driving force on the People & Culture team-part architect of an exceptional employee experience, part steward of the systems that keep a fast-growing organization running. This role is ideal for someone early or mid-career who's ready to take real ownership: you're a self-starter who gets energized by building and protecting culture, and equally happy rolling up your sleeves for the detail-oriented work that makes HR operations hum. If you light up at both "how do we make onboarding unforgettable?" and "let's make sure every I-9 is airtight," we want to meet you.
What You'll Do
Build and protect culture
Help design and run the moments that define the employee experience-onboarding, milestones, recognition, and the everyday rituals that make FOLX a place people are proud to work
Bring fresh, creative ideas to how we attract, engage, and retain talent, and turn the best ones into real programs
Act as a trusted, approachable point of contact for staff-answering questions, troubleshooting, and resolving issues with care, escalating when appropriate
Run operations with precision
Own the administrative execution of onboarding and offboarding: paperwork, secure storage, I-9 completion, background checks, and accurate system entry
Review payroll for hourly employees and manage off-cycle and supplemental payment requests
Partner with our benefits providers to answer staff questions on healthcare and other benefits
Safeguard data integrity and accuracy across your projects, managing your time and priorities independently
Build strong partnerships with key stakeholders-including Finance and Legal-on processes that touch People Operations
Take on other responsibilities as the team and organization grow
What You'll Bring
7-10 years of experience in a human resources role (internship experience considered)
A genuine passion for serving the LGBTQ+ community
A self-starter mindset-you spot what needs doing and take initiative without waiting to be asked
Comfort moving between big-picture, creative thinking and meticulous, detail-oriented execution
Tech savvy, with the ability to quickly learn new software (G-Suite, HRIS, ATS) and solid Excel skills
Experience supporting an employee population, ideally in a fast-growing environment
Salary range: $120,000-$130,000
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Please note: There has been a recent increase in employment scams. FOLX posts all of our open positions on our careers page at www.folxhealth.com/careers and only
