Job DescriptionThe Senior Manager of Sales Transformation is responsible for driving sales excellence through strategic execution, process innovation, workflow redesign, and AI-powered solutions. This leader will transform traditional sales methodologies into scalable, data-driven, independent agent/ sales team centric processes that accelerate revenue growth, improve productivity, and enhance agent engagement.
The ideal candidate is a strategic and results-oriented leader with deep expertise in business transformation, sales enablement, analytics, and AI-driven innovation. This leader partners closely with Sales, Independent Agency Strategy & Operations, Operations, and Sales Executive Leadership to translate business priorities into scalable solutions that deliver measurable growth, operational efficiency, and enhanced business performance.
As a Senior Manager, you won't just deliver results - you drive our culture and shared purpose. At National General, we value in person connected experiences not just with your team but also other within National General. This may require travel within your local area or to one of our offices on a regular basis.
What You'll Do- Deliver Measurable Independent Agent Outcomes: Own and drive improvements in key Independent Agency growth, profitability, and operational performance metrics. Identify opportunities to increase agency productivity, close rates, bundling performance, customer access, and ease of doing business, while defining clear success measures and monitoring business impact.
- Partner Deeply with Independent Agent Leaders and Field Partners: Work directly with Independent Agency executives, National Accounts leaders, sales teams, technology partners, AORs, and agency owners to identify high-value opportunities. Establish continuous feedback loops with agents and field stakeholders to ensure solutions align with real-world agency workflows and business needs.
- Build and Scale Analytics, AI, and Technology Solutions: Lead the development and deployment of end-to-end analytics, AI, and technology-enabled products, including decision-support tools, intelligent agent capabilities, workflow enhancements, and sales optimization solutions. Ensure capabilities are successfully integrated into Independent Agency operations, adopted at scale, and deliver measurable growth and profit outcomes.
- Drive Experimentation and Continuous Optimization: Design and execute experimentation strategies to validate effectiveness of models and continuously optimize decisions and workflows.
- Leverage Advanced Analytics and AI: Apply advanced techniques including machine learning, causal methods, and GenAI to solve complex problems while balancing usability and impact.
- Lead Strategy and Execution: Define and manage an analytics product portfolio aligned to independent agent value drivers and establish prioritization and execution cadence with stakeholders.
- Build and Lead a High-Performing Team: Lead and develop a team of analysts focused on delivering business impact and fostering a culture of accountability, innovation, and continuous improvement.
Key Skills and Capabilities- People Leadership & Talent Development: Track record of building, developing, and leading high-performing organizations; establishes clear decision rights, accountability, and operating cadence while developing future leaders and succession pipelines.
- Relationship Building: Develops long-term, value-driven relationships by understanding stakeholder needs, aligning priorities, and fostering open communication. Establishes credibility and rapport quickly, creating collaborative partnerships that drive mutual success.
- Enterprise Collaboration: Strong ability to work collaboratively across functions to resolve issues, drive alignment, and deliver high-quality outcomes. Skilled in influencing peers and enterprise stakeholders, aligning diverse interests, and driving collaboration to support unified strategy and standards.
- Executive Communication: Exceptional communication skills with the ability to craft and deliver clear, compelling, and executive ready messages. Adept at tailoring content to diverse audiences, simplifying complex concepts, and presenting confidently to senior leadership, stakeholders, and cross-functional partners
- Business Acumen & Analytical Rigor: Demonstrates advanced business acumen, with a strong preference for independent agency knowledge, along with strong analytical skills; uses data, insights, and technology fluency to guide decisions and foster disciplined execution.
- Technology, AI & Modernization Judgment: Assessing where AI and automation meaningfully improve efficiency and outcomes
Preferred Qualifications- Experience applying advanced analytics, machine learning, and GenAI to deliver scalable solutions that drive business growth and operational performance.
- Familiarity with Independent Agent operating models, agency operations, and agency economics required.
- Experience operating within complex, large-scale environments that include legacy systems
- 4 year Bachelors Degree
Supervisory Responsibilities- This job has supervisory duties.
SkillsAnalytical Thinking, Analytics, Artificial Intelligence (AI), Data Transformation, Employee Supervision, Executive Leadership, People Leadership, Process Improvements, Strategic Collaboration, Strategic Collaborations, Strategic Objectives
CompensationCompensation: $150,000 - $170,000 depending on experience and qualifications
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
