PPL Corporation

Senior Manager Modern Workplace Architecture

PPL Corporation • $120K — $150K *
Providence, RI 02902In-Person
Information Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 10+ years in end-user technology engineering or IT infrastructure leadership; 3-5 years in management.
  • Proven track record in defining and implementing technology standards and roadmaps.
  • Strong background in hardware standards, OS platforms, software distribution, and endpoint management.
  • Familiarity with Office 365 and client-side virtual environments.
  • Experience managing vendor relationships, budgets, and technology projects.
  • Excellent leadership, problem-solving, and communication abilities.
  • Preferred: Experience in utilities or regulated industries; relevant certifications like Endpoint Administrator Expert.

Responsibilities

  • Lead end-to-end modern workplace architecture and engineering strategy.
  • Serve as accountability point for architecture decisions among colleague-facing technologies.
  • Design and integrate cross-functional solutions in technology and cybersecurity.
  • Manage Workstation Engineering and Windows endpoint lifecycle.
  • Oversee Microsoft Intune and Windows Autopilot strategy and execution.
  • Govern software packaging and delivery processes for secure application distribution.
  • Define and evolve hardware/OS standards, ensuring compliance across devices.

Benefits

  • Hybrid work model requiring 3 days on-site.
  • Opportunities for leadership development within the modern workplace engineering field.
  • Engagement in innovative technologies including AI capabilities.
  • Work on large-scale workplace modernization initiatives that impact company operations.
Full Job Description
Overview NOTE: This role is hybrid requiring 3 days on-site to a local office. Locations: Allentown, PA; Louisville, KY or Providence, RI. #LI-Hybrid #INDPPL The Senior Manager, Modern Workplace Architect is responsible for leading the strategy, architecture, and engineering of PPL's modern workplace environment, ensuring delivery of a secure, scalable, and high-performing colleague technology experience. This role provides end-to-end ownership across workstation engineering, mobility, endpoint security, patching, and virtual desktop platforms, including AVD and VMware Horizon. This leader drives standardization, integration, and automation across technologies such as Intune and Autopilot, while ensuring alignment with cybersecurity, infrastructure, and enterprise platforms. The role also plays a critical part in advancing AI-enabled productivity, embedding modern capabilities into everyday workflows to improve colleague efficiency and experience. The Senior Manager acts as the bridge between strategy and execution, providing technical leadership, enforcing architecture standards, and delivering large-scale workplace modernization initiatives in a complex, highly matrixed environment. Responsibilities
  • Lead and own the end-to-end modern workplace architecture and engineering strategy, ensuring delivery of a secure, scalable, and high-performing colleague technology experience aligned to business priorities.
  • Serve as the single point of accountability for architecture and integration decisions across all colleague-facing technologies, including endpoint, mobility, and virtualization platforms.
  • Lead cross-functional solution design and integration, ensuring alignment across colleague technology, infrastructure, cybersecurity, network, and ServiceNow platforms.
  • Own and lead Workstation Engineering, including Windows endpoint architecture and lifecycle engineering, encompassing enterprise image engineering, configuration standards, build pipelines, and endpoint lifecycle management.
  • Own and manage the Microsoft Intune platform and Windows Autopilot strategy and execution, including policy design, compliance frameworks, device configuration, zero-touch provisioning, and end-to-end device onboarding experience.
  • Own and govern enterprise software packaging, distribution, and deployment processes, ensuring secure, standardized, and efficient delivery of applications across all endpoint platforms.
  • Define, enforce, and continuously evolve enterprise hardware and operating system standards, ensuring consistency, lifecycle alignment, and compliance across all colleague devices.
  • Establish and maintain endpoint configuration standards, including Group Policy, cloud-based policies, device baselines, and identity integration with Active Directory and Entra ID.
  • Lead the development and execution of patch and release management strategy, ensuring timely deployment of OS and application updates, minimizing business disruption, and maintaining enterprise compliance.
  • Own and lead Endpoint Security engineering, ensuring implementation and enforcement of enterprise security controls such as BitLocker, endpoint protection, compliance baselines, and adherence to cybersecurity standards.
  • Own and lead Mobility Engineering, including mobile device strategy, platform management, secure access, and integration with enterprise identity and security controls.
  • Own and lead virtual desktop platforms, including Azure Virtual Desktop (AVD) and VMware Horizon, ensuring platform stability, performance optimization, scalability, and alignment to future-state virtualization strategy.
  • Own and drive the strategy, selection, and implementation of Digital Employee Experience (DEX) tools, including endpoint telemetry, experience monitoring, and proactive issue detection.
  • Lead proof-of-concept initiatives and pilot programs for new technologies, ensuring structured evaluation, scalability validation, and alignment to enterprise architecture standards.
  • Drive AI enablement for end users, including integration of AI capabilities into the workplace environment and identification of productivity-enhancing use cases to improve colleague experience.
  • Define, implement, and enforce architecture standards, engineering patterns, and governance processes, establishing a consistent, scalable, and audit-ready operating model across the environment, including documentation of standards and engineered solutions.
  • Define and monitor performance metrics for workplace engineering services, driving continuous improvement in reliability, user experience, and operational efficiency.
  • Provide technical leadership and oversight for major initiatives, including Windows 11, endpoint modernization, virtual desktop transformation, and device lifecycle programs.
  • Manage vendor relationships, managed service providers, contracts, and licensing for workplace technologies, ensuring alignment to architecture standards, delivery performance, and cost optimization.
  • Serve as the escalation point for complex endpoint, virtualization, and workplace platform issues, ensuring rapid resolution through cross-functional coordination.
  • Drive a customer-centric workplace technology experience, improving measurable colleague productivity, service reliability, and overall satisfaction with workplace tools and platforms.
  • Lead and develop a high-performing modern workplace engineering organization, establishing clear roles, accountability, engineering rigor, and continuous improvement practices.
  • Influence and alien with stakeholders across IT and business functions, driving accountability, adoption, and consistent execution in a highly matrixed environment.
Qualifications Required Experience:
  • 10 years experience in end-user technology engineering, architecture, or related IT infrastructure leadership, with at least 3-5 years in a management role.
  • Proven success defining and implementing enterprise technology standards and roadmaps.
  • Strong technical background in hardware standards, OS platforms, software distribution, and endpoint management.
  • Experience with Office 365, plug-in management, and virtual client-side environments.
  • Demonstrated ability to manage vendor relationships, budgets, and technology deployment projects.
  • Excellent leadership, problem-solving, and communication skills.
  • Preferred Experience:
  • Experience in the utilities industry or other highly regulated environments.
  • Relevant certifications such as Microsoft Certified: Endpoint Administrator Expert, ITIL, or equivalent.
  • Experience with DEX tools, virtualization, and modern device management solutions (e.g., Intune, SCCM).
Required Education:
  • Bachelors degree in Information Technology, Computer Science, Engineering, or a related field required.

About PPL Corporation

As one of the largest investor-owned companies in the U.S. utility sector, PPL Corporation delivers on its promises to customers, investors, employees and the communities they serve. Their utilities – Western Power Distribution, Louisville Gas and Electric and Kentucky Utilities, and PPL Electric Utilities – provide an outstanding service experience for their customers, consistently ranking among the best in the U.S. and the U.K. Their stable earnings, secure dividend, solid management and high-quality assets represent an excellent low-risk opportunity for those looking to invest in the utility sector. For employees, the PPL family of companies offers the potential to grow in a wide range of exciting career opportunities. They are committed to providing essential energy services in extraordinary ways and they deliver. And they are a positive force in the cities and towns where they do business, providing support for programs that create jobs, donating millions to charitable organizations that improve the quality of life, and encouraging the generosity of employees who volunteer freely to help others.

PPL Corporation Careers

Join the dynamic team at PPL Corporation, a leader in the energy sector, where innovation, leadership, and professional growth are at the forefront of our operations. As one of the most respected companies in the industry, PPL Corporation offers a range of job opportunities designed to empower your career journey and foster a culture of excellence and diversity.

Work You’ll Do

At PPL Corporation, you’ll engage in meaningful work that directly impacts our customers and communities. Our team is committed to sustainable energy solutions and operational excellence, providing a platform for professionals to lead and innovate within the energy sector. Whether you’re interested in engineering, customer service, or corporate roles, PPL Corporation provides a landscape for professional and personal growth.

Explore Career Paths

We offer a variety of career paths, including full-time positions and internships for emerging talent. Our internship programs are a great way to gain hands-on experience and develop essential skills in a supportive environment. Interns at PPL Corporation work on real projects, receive mentorship from experienced leaders, and learn about the energy industry from the inside out.

Professional Development

PPL Corporation is dedicated to the continuous professional development of our team. With access to comprehensive training programs and leadership workshops, employees can expand their skills, engage in diversity training, and advance their careers. Our leadership is committed to nurturing high-potential professionals to innovate and lead in their respective fields.

Benefits and Culture

Choosing a career at PPL Corporation means more than just a job. Our employees enjoy competitive benefits, including health, retirement plans, and flexible working conditions, designed to support a healthy work-life balance. The culture at PPL Corporation is built on collaboration, respect, and inclusivity, ensuring a welcoming environment for all employees.

Join Our Team

If you’re looking to make a difference with your career, consider joining PPL Corporation. Explore our job opportunities and find a position that matches your skills and ambitions. We are continuously hiring talented individuals who are passionate about making an impact and ready to contribute to our success.

Stay Connected

Stay ahead in your career by leveraging our networking opportunities and staying connected with the latest company news. PPL Corporation values continuous learning and offers various resources to keep you informed and engaged in your professional development.

Apply Now

Ready to advance your career at PPL Corporation? Check out our current job openings, prepare your resume, and apply through our careers portal. We look forward to reviewing your application and possibly welcoming you to our team where your career growth can flourish.

PPL Corporation – Powering Your Future with Opportunities for Growth and Innovation.

Join us and be part of a team that values leadership, diversity, and professional excellence.
Learn more about PPL Corporation
Size
5,607 employees
Market Cap
$21.5 billion
Industry
Energy & Utilities
Net Income
$1.4 billion
Founded
1920
5 Year Trend
-5.1%
Revenue
$7.6 billion
NASDAQ
PPL
* Ladders Estimates

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