Bachelor's degree or equivalent work/military experience
5 years of operations experience
Proficiency in Microsoft Office (PowerPoint and Project)
P&L experience preferred
Strong leadership and collaboration skills
Excellent analytical, communication, and time management skills
Responsibilities
Ensure compliance with specified contract metrics
Maintain high standards for all operational activities
Hire, train, develop, and appraise staff effectively
Direct and guide front line management staff
Manage contract drivers operating in multiple regional locations
Build relationships with customers for continuous operational improvements
Oversee P&L and collaborate with the national sales team for growth opportunities
Benefits
Supplemental medical, dental, and vision plans
Pension plan with employer matching contribution
Company-paid disability and life insurance
Mental health resources and Employee & Family Assistance Program (EFAP)
Career and Leadership Development Programs
Paid time off, company holidays, and volunteer days
Full Job Description
Compensation for this role is $125,000-$130,000 CAD annually. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.
As a Senior Manager, Last Mile Operations at RXO, you will provide support to home delivery services for multiple clients and field operations. You'll also maintain positive and ongoing relationships with external customers, location managers and operators, while generating positive customer satisfaction.
What your day-to-day will look like:
Ensure compliance with specified contract metrics
Maintain high standards for all operational activities
Hire, train, develop and appraise staff effectively; develop a contractor base team
Direct and guide front line management staff
Manage contract drivers who are operating up to 7 days per week in multiple regional locations
Build relationships with customers to ensure continuous operating improvements
Oversee P&L
Work with national sales team to facilitate new avenues of growth
At a minimum, you'll need:
Bachelor's degree or equivalent related work or military experience
5 years of operations experience
Experience with Microsoft Office (PowerPoint and Project)
It'd be great if you also have:
P&L experience
Proven leadership and collaboration skills with experience effectively supervising, coaching and influencing employees
Excellent analytical, communication and time management skills
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
Supplemental medical, dental, and vision plans to keep you at peak performance
Pension plan with an employer matching contribution
Company-paid disability and life insurance
Mental health resources and Employee & Family Assistance Program (EFAP)
Career and Leadership Development Programs
Paid time off, company holidays, and volunteer days
