Job details
Job Role
Senior Manager-Infosys Portland
Work Location
Chicago, IL
State / Region / Province
Illinois
Country
USA
Domain
Operations
Interest Group
IBPO USA
Company
IBPO USA
Requisition ID
152741BR
Senior Manager-Procurement Operations and Technology Practice Location: Chicago, IL Job Description Infosys Portland is expanding its
Digital Procurement Practice and is seeking a select number of senior leaders to help clients modernize, optimize, and future-proof their procurement organizations.
High-performing procurement functions are powered by the right combination of
technology, intelligent processes, and operating models . Our Digital Procurement Practice partners with clients at every stage of their digital journey-from early strategies through optimization of existing solutions.
We act as
trusted, technology-agnostic advisors . We are not systems integrators. Our role is to help clients define the right path, select the right technologies, and maximize value from implementations-regardless of who the implementation partner is.
This is a client-facing leadership role for individuals who bring
deep subject matter expertise , strong consulting instincts, and the ability to guide complex digital transformation programs.
What We Do We support clients across the full digital procurement lifecycle, including:
- Digital procurement strategy
- Technology selection
- Implementation optimization
- Optimization / Remediation
Job Responsibilities: - Advise clients on procurement technology implementations, with hands-on experience across leading S2P platforms
- Identify implementation risks, design pitfalls, and change challenges-bringing real-world lessons learned from prior programs
- Support clients in optimizing and stabilizing existing procurement systems
- Partner effectively with technical and data teams without needing to be a technologist or data arc
- Understand how procurement data is captured, governed, and leveraged for insights
- Translate business needs into practical technology and data solutions, while recognizing system limitations
- Assess current-state procurement processes and operating models
- Design future-state processes that are efficient, scalable, and aligned with business objectives
- Balance standardization with flexibility to support diverse stakeholder needs
- Address non-technology enablers critical to success, including policy, governance, organization design, and people capabilities
- Support change management efforts to drive adoption and sustainable outcomes
- Act as a trusted advisor to senior client stakeholders
- Lead workstreams or full engagements, managing scope, quality, and client expectations
- Coach and develop junior team members and client resources
- Contribute to practice growth through thought leadership and knowledge sharing
- Expand existing client relationships and identify follow-on opportunities
- Participate in business development pursuits, proposal development, and client presentations
- Build a strong market presence through insight-driven conversations
Basic Qualifications: - Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 6 years of relevant work experience in the job description
Preferred Qualifications: - 6-10 years of consulting experience in procurement and/or supply chain, including S2P system implementations
- Demonstrated track record of successfully leading client engagements end-to-end
- Prior experience expanding existing client relationships or supporting business development efforts
- Strong analytical and problem-solving capabilities applied in client-facing environments
- Proven ability to develop, coach, and mentor team members
- Effective facilitator with the ability to communicate complex ideas clearly to executive audiences
- Strong working knowledge of PowerPoint and Excel in a consulting context
