Senior Manager Facilities

Oversees the ongoing maintenance, repairs, and facilities needs of existing Shack locations to ensure facilities and equipment are properly maintained. Leads the planning and execution of facility upgrades, remodels, and refresh projects. Establishes and monitors preventative maintenance programs and vendor performance to support consistent and timely maintenance across the restaurant portfolio. Partners with Operations teams to provide training and guidance on the ongoing maintenance of their Shacks. Leads, develops, and mentors Facilities Managers to ensure effective execution of facilities initiatives. Job Responsibilities and Duties • Oversee the ongoing facilities, maintenance, and repair needs of existing Shack locations. • Manage the planning and execution of facility upgrades, remodels, and refresh projects. • Lead, develop, train, and mentor Facilities Managers. • Monitor Service Channel usage and vendor performance, continuously evaluating and improving the vendor network. • Train Operations teams on key maintenance tasks and best practices to support the ongoing upkeep of their Shacks. • Ensure preventative maintenance agreements are established and all required maintenance is completed timely and in accordance with the agreed-upon scope. Related Experience • Successful track record in managing facilities in a complex and dynamic environment. • Experience in developing and implementing strategic facility plans. • Demonstrated ability to lead and motivate a diverse team. • Proficient in facility management software and tools. Created By: Jacob Thiessen November 13, 2026 Version: 3 Knowledge, Skills, Abilities • Bachelor's degree in Facility Management, Business Administration, or a related field. • Proven experience in facilities management, with a minimum of 8 years in a leadership role. • Strong leadership, interpersonal, and communication skills. • Knowledge of building systems, construction, and facility-related technologies. • Familiarity with relevant regulations and codes. Education or Certificate Details • Bachelor's degree in Facility Management, Business Administration, or a related field. Education Requirements • High School Diploma or Equivalent • Bachelor's Degree Physical Requirements • Precise hand/eye coordination • Basic keyboarding or other repetitive motions • Operation of heavy equipment or operation of vehicles • Lifting/pushing objects weighing over 10 lbs. • Climbing and working in awkward and cramped positions Benefits at Shake Shack: A work environment where you can come as you are, share your ideas, have fun, and work collaboratively: • Weekly Pay and Performance bonuses • Shake Shack Meal Discounts • Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more • Medical, Dental, and Vision Insurance* • Employer Paid Life and Disability Insurance* • 401k Plan with Company Match* • Paid Time Off* • Paid Parental Leave* • Access to Employee Assistance Program on Day 1 • Pre-Tax Commuter and Parking Benefits • Flexible Spending and Dependent Care Accounts* • Development and Growth Opportunities *Eligibility criteria applies Pay Range - $107,996.00 - $182,736.00 *The salary paid to a successful applicant will depend on the applicant’s experience, qualifications, business needs and resources, and the candidate’s location. Click the "Apply" button above to apply for this opening.