Mastec Inc

Senior Manager, eCommerce Strategy & Operations

Mastec Inc$115K — $137K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in marketing, Business Administration, Economics, eCommerce, Digital Marketing, or a related field; Master's degree is a plus.
  • 5+ years of experience in B2B and/or B2C eCommerce and digital commerce operations.
  • Proven experience in managing eCommerce platforms and digital customer experiences.
  • Strong understanding of marketplace management, specifically Amazon Vendor Central.
  • Demonstrated success in revenue growth and digital channel performance.
  • Experience with digital analytics, SEO, and eCommerce reporting tools.
  • Proven ability to lead through influence across cross-functional teams.

Responsibilities

  • Drive performance and strategic evolution of Henkel's digital commerce ecosystem.
  • Own website operations and implementation of digital experience optimization.
  • Lead strategy development for 3rd party eCommerce capabilities, focusing on Amazon.
  • Bridge communication between Marketing, Sales, Customer Service, and IT for seamless customer experience.
  • Manage the health and operational effectiveness of B2B eCommerce platforms.
  • Oversee website governance and optimization initiatives.
  • Participate in feature development and continuous improvement projects.

Benefits

  • Health Insurance: affordable plans for medical, dental, vision starting on day 1.
  • Work-Life Balance: Paid time off, flexible work policies, and vacation buy/sell program.
  • Financial: 401k matching, employee share plan, annual performance bonus.
  • Family Support: 12-week parental leave, fertility support, adoption reimbursement.
  • Career Growth: national and international opportunities, skills development courses, tuition reimbursement.
Full Job Description
What you'll do
  • Responsible for driving the performance, optimization, and strategic evolution of Henkel's digital commerce ecosystem
  • Ownership of website operations, digital experience optimization, SEO strategy, eCommerce marketplace performance, and customer journey improvement to support sustainable business growth
  • Responsible for leading and developing 3rd party eCommerce (Amazon) capabilities in the region including strategy development and deployment with defined distribution partners
  • Serve as the bridge between Marketing, Sales, Customer Service, IT, ensuring a seamless and customer-centric digital experience while identifying opportunities to improve conversion, operational efficiency, and commercial performance
  • Own the overall health, performance, and operational effectiveness of the Henkle B2B eCommerce platform and external regional eCommerce partners
  • Manage end-to-end website operations, governance, and optimization initiatives
  • Monitor platform stability, functionality, performance metrics, and customer experience
  • Lead website enhancement requests and requirements gathering while serving as a key stakeholder for development teams and digital transformation partners
  • Participate in feature development, roadmap planning, testing, deployment, and continuous improvement initiatives
  • Drive implementation of self-service capabilities and post-purchase experience enhancements
  • Collaborate with marketing teams to ensure content supports SEO objectives and customer acquisition goals
  • Own sales performance, profitability, and overall account health across assigned digital commerce channels and marketplaces
  • Develop and execute marketplace growth strategies focused on revenue, share growth, customer acquisition, and profitability
  • Monitor product availability, pricing, promotions, visibility, and content performance
  • Evaluate and implement emerging eCommerce technologies, AI capabilities, and automation solutions
What makes you a good fit
  • Bachelor's degree in marketing, Business Administration, Economics, eCommerce, Digital Marketing, or a related field. Master's degree is a plus.
  • 5+ years of direct experience in B2B and/or B2C eCommerce, digital commerce operations, website management, marketplace management, or digital growth roles.
  • Proven experience managing eCommerce platforms, website operations, SEO programs, and digital customer experiences
  • Strong understanding of marketplace management, including Amazon Vendor Central, digital shelf optimization, product content, promotions, and advertising
  • Experience working with website development teams, product owners, and digital transformation initiatives
  • Demonstrated success driving revenue growth, conversion improvement, and digital channel performance
  • Strong analytical skills with the ability to translate data into business insights and action plans
  • Experience with digital analytics, CRO, SEO, CRM, and eCommerce reporting tools
  • Excellent project management and stakeholder management capabilities
  • Proven ability to lead through influence across cross-functional teams
  • Customer-first mindset with exceptional communication and problem-solving skills
  • Experience with AI-enabled marketing, automation, and digital innovation is strongly preferred
Some benefits of joining Henkel
  • Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
  • Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
  • Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
  • Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
  • Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

The salary range for this role is $115,000.00 and $137,000.00. This range represents the good-faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable. The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate's skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

About Mastec Inc

MasTec is an infrastructure engineering and construction company that serves the utility, communications, and government industries. The company is specialized in the engineering, building, installation, maintenance, and upgrade of energy, utility, and communications infrastructure, including electrical utility transmission and distribution; power generation; natural gas and petroleum pipelines; wireless, wireline, and satellite communications; wind and solar farms; and water and sewer systems. MasTec was founded in 1994 and is based in Coral Gables, Florida.

Mastec Inc Careers

Join the dynamic team at Mastec Inc, a leader in infrastructure construction, where innovation meets professional excellence, creating a thriving environment for career growth. At Mastec Inc, we are committed to building a diverse and inclusive workforce, reflecting our dedication to leadership and innovation in the industry.

Work You'll Do

At Mastec Inc, you'll be part of a company that values your skills and supports your professional growth. Our team is at the forefront of the construction industry, leading projects that redefine landscapes and communities. With Mastec Inc, your work will not only be challenging and rewarding but also pivotal in shaping the future of infrastructure.

Explore Job Opportunities

Whether you're a seasoned professional or just starting your career, Mastec Inc offers a range of job opportunities and employment paths, including full-time positions and internships. Our hiring process is designed to be transparent and engaging, ensuring that every candidate is equipped to succeed from the interview through to their long-term career journey.

Innovate and Lead

Join a culture of innovation where your ideas can lead to significant advancements in construction methods and technologies. Mastec Inc encourages a culture of leadership and continuous improvement, where every team member is a key player in driving success.

Grow With Us

Career growth at Mastec Inc is not just a possibility—it's a priority. We are dedicated to providing professional development and diversity training that ensures every employee has the tools to advance and excel. From networking opportunities within the industry to leadership training programs, your potential for growth is limitless.

Benefits and Culture

Mastec Inc is proud to offer competitive benefits that support the health, well-being, and financial security of our employees and their families. Our culture is built on a foundation of respect, integrity, and commitment, making Mastec Inc not just a great place to work, but a community.

Internship Programs

Kickstart your career with a Mastec Inc internship, where you can apply your academic knowledge in a real-world setting. Gain invaluable experience, develop essential industry skills, and build a network of professional contacts. Our internships provide a robust platform for learning and growth, setting the stage for a successful career.

Join Our Team

Ready to take the next step in your career? Explore the open positions at Mastec Inc and find where your skills, passion, and ambitions can make a difference. We are continuously looking for curious, creative, and solution-driven team players who are ready to drive innovation and excellence in the construction industry.

Stay Connected

Keep up to date with the latest at Mastec Inc through our careers blog. Gain insider perspectives, industry-leading insights, and career tips that you can put to use today—all from the people who work here.

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Learn more about Mastec Inc
Size
27,000 employees
Market Cap
$6.4 billion
Industry
Net Income
$322.8 million
Founded
1929
5 Year Trend
+9.1%
Revenue
$6.3 billion
NASDAQ

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